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Lincoln Heritage Life Insurance Company

4.3

About this business

Found: Your One-Stop Final Expenses Insurance Solution... 

Location details

4343 E Camelback Rd #400, Phoenix, AZ, 85018, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 5:00 p.m.
Tue6:00 a.m. to 5:00 p.m.
Wed6:00 a.m. to 5:00 p.m.
Thu6:00 a.m. to 5:00 p.m.
Fri6:00 a.m. to 5:00 p.m.
Sat6:00 a.m. to 2:00 p.m.
SunClosed
4.31,549 reviews
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JANICE W's profile image
JANICE W 
a year ago

During our loss, Lincoln Heritage made the claim process smooth and caring. During this difficult time, our life was made easier. Thank you so much. 

Business response:

Thank you for taking the time to write such a nice review. We are glad we were able to make this difficult time easier for you and your family. We extend our condolences for the loss of your loved one. 

Donna J's profile image
Donna J 
a year ago

Very kind and considerate during our time of loss. My mother's policy was still in the contestable period when she passed. The representative I spoke to explained the review process and the length of time it would take on average to review all documentation once received. My father was very worried about how he would pay for my mom's funeral if the claim was not paid. Sixteen days after submitting the paperwork and 34 days after my mother's death, my father received the check with the full amount and a letter expressing cond... read more

Business response:

Thank you for taking the time to write such a nice review. We are glad we were able to make this difficult time easier for you and your family. We extend our condolences for the loss of your mother 

Darlene M's profile image
Darlene M 
a year ago

I have been paying for,,3 years and I decided to cancel policy I was told I will get,254.00 back out of my **** dollars. I don't understand that. What can I do? 

Business response:

Hello *******, Thank you for your comment and allowing us the opportunity to help with your question. We are sorry to hear that you have decided to cancel your policy and terminate its valuable coverage. When a policy is canceled within the first 30 days of issue, we process a full refund of premiums received. After this period, premiums for in-force coverage between the policys dates of issue and cancelation are not returned. However, if the policy has accumulated any cash value, that amount is paid out. If you would like a... read more

Kathi G's profile image
Kathi G 
a year ago

I think they were very customer service oriented. They were kind and professional and I received my check in ample time for the funeral. Everything was much appreciated. Thank you all of you. ************************* 

Business response:

Thank you for taking the time to write such a nice review. We are glad we could make this difficult time a little easier for you. We extend our condolences for your loss. 

Randy A's profile image
Randy A 
a year ago

Very easy to file a claim, very helpful customer service and very quick turn-around time. 

Business response:

Thank you for taking the time to write a nice review! 

Donna M's profile image
Donna M 
a year ago

At this time of great sorrow I would recommend Lincoln Heritage Life Insurance Company to anyone.************** 

Business response:

We are thankful for your very nice review. We extend our condolences on the loss of your loved one. 

Megan F's profile image
Megan F 
a year ago

I have helped submit death claims for my clients for years and it's been a long and arduous process. This was my first time submitting a death claim personally. ***** Funeral Home simply filed the claim on my behalf along with the death certificate. Within 45 days, I received the check. I had little to no involvement and it was super efficient. Thank you for working with the funeral home to make is simple during an unfortunate time for me and my family. 

Business response:

Thank you for taking the time to write such a nice review. We are glad we made the claim process as easy as we could during this difficult time. We extend our condolences for your loss. 

Christine U's profile image
Christine U 
a year ago

Once I reported my brother's death to Lincoln Heritage, I was told to submit a copy of the death certificate and the funds would be immediately deposited into my account. The process was quick and easy. I would definitely recommend Lincoln Heritage to my family members. They have been servicing my mother's accounts for decades. Very pleasant and helpful staff.********************** 

Katrina C's profile image
Katrina C 
a year ago

It was easy to work through my claim. The representative gave me detailed information that would be needed once I was ready to submit the claim. Once I submitted the claim via email, the claim was processed and checked mailed out to me within two days. Even when I placed a follow up call to endure that what I submitted was sufficient, the representative assured me that they had received it and the payment had been mailed. Thank you for making this process effortless and I appreciate your sentiment of condolences. 

Business response:

Thank you for taking the time to write such a nice review. We are glad we could make this difficult time a little easier for you. We extend our condolences on your loss. 

Frequently asked questions about Lincoln Heritage Life Insurance Company

How is Lincoln Heritage Life Insurance Company rated?

Lincoln Heritage Life Insurance Company has a 4.3 star rating with 1,549 reviews. 

When is Lincoln Heritage Life Insurance Company open?

Lincoln Heritage Life Insurance Company is closed now. It will open at 6:00 a.m. 

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