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Lincoln Heritage Life Insurance Company

4.3

About this business

Found: Your One-Stop Final Expenses Insurance Solution... 

Location details

4343 E Camelback Rd #400, Phoenix, AZ, 85018, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 5:00 p.m.
Tue6:00 a.m. to 5:00 p.m.
Wed6:00 a.m. to 5:00 p.m.
Thu6:00 a.m. to 5:00 p.m.
Fri6:00 a.m. to 5:00 p.m.
Sat6:00 a.m. to 2:00 p.m.
SunClosed
4.31,549 reviews
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Brenda G's profile image
Brenda G 
11 months ago

First of all, thank you for your sincere condolences during the passing of my love one. When I contacted the office and gave them the necessary information, they told me what to do, when I complied, I received my benefits about a week after. That was great service and very efficient. The person that I talked to on the phone was really kind and answered some questions I had. Thanks again! Great ***************** 

Business response:

Thank you for taking the time to write such a nice review. We are glad are customer service made this difficult time a little easier for you. We extend our condolences for your loss. 

Lisa B's profile image
Lisa B 
11 months ago

Very helpful in the times of my mother's passing, been respectful and helpful through everything until the end, thank you guys ?? 

Business response:

Thank you for taking the time for writing this nice review! We are glad we could make this difficult time a little easier for you. We extend our condolences for the loss of your mother. 

Nellie B's profile image
Nellie B 
a year ago

The lady came unannounced and not even invited came into my home said she only needed three mins but was here for almost two hours talking about stuff we didnt even care about asked more than once about the pricing she continued to talk about the company and how it started again I didnt even care when we told her we didnt want any policy she continued to talk and down grade the insurance we already have not to mention she rang my door **** and knocked on my door continuously till someone answered wouldnt recommend to anyone ... read more

Business response:

********************, Thank you for reaching out to us. We apologize that you had an unpleasant interaction with one of our agents. We will take the necessary steps to ensure that the agent does not contact you again and remove you from our marketing lists. Please let us know if we can assist you with anything further. 

Sammy G's profile image
Sammy G 
a year ago

I had this policy on my brother before he got sick and it was a blessing. When he passed suddenly all I had to do was call and file with them and it was taken care of with the reimbursement of his service. Thank you. 

Business response:

Thank you for taking the time to write such a nice review. We are glad we were able to make this difficult time easier for you and your family. We extend our condolences for the loss of your brother. 

Susan G's profile image
Susan G 
a year ago

They promptly and without any fuss paid off on the insurance. Thank you 

Business response:

Thank you for the nice review! We are glad we could make this difficult time a little easier for you. We extend our condolences on your loss. 

Shelli L's profile image
Shelli L 
a year ago

My dad had this life insurance policy for a long time. When he passed away, all I had to do was make a phone call and Lincoln delivered. Funerals are expensive, and I was so grateful to be reimbursed the funeral expenses. Thank you, Lincoln, for coming through so timely. 

Business response:

Thank you for taking the time to write such a nice review. We are glad we could be of service to you at this difficult time. We extend our condolences for the loss of you dad. 

Gennifer H's profile image
Gennifer H 
a year ago

My mother had them for many years..she just recently passed a few months ago unexpectedly. Lincoln Heritage made everything easy and smooth for me to handle with respect, promptness, and care. To receive a sympathy letter in the mail later was very heartwarming and touching. I recommend this company to all. Thank you Lincoln Heritage for everything and being trusted to do what you stand on. We appreciate you!******** Family 

Business response:

Thank you for taking the time to write such a nice review. We try to make this difficult time as easy as possible for the family. We extend our condolences on the loss of your mother. 

Martha P's profile image
Martha P 
a year ago

Every couple of weeks I get a new thing in the mail from this company about getting funeral arrangements and signing up for their services. It's bordered all the way onto harassment now because I've told them not to mail me anything else to my address but yet I get something almost every other week sometimes weekly. I'm so tired of this company. 

Business response:

We do apologize for any convenience these mailers may have caused you. We have suppressed your name from our mailing list as of today. 

Lena T's profile image
Lena T 
a year ago

I really have no big complaints. My auntie passed away August 1st. It was shocking to me, so we had to go through her insurance papers. She left me in charge of her life insurance and everything else. The only issue I had is that it took about a little over two months to finally get everything squared away. But I can say that they are people of their words! Lincoln insurance had to investigate before they paid out my aunt's policy, which I understand. My auntie basically passed away due to "broken heart syndrome" due to losi... read more

Business response:

Thank you for the kind review ****************. We totally understand your concerns over the time a contestable investigation takes. We strive to make sure that those investigations are processed as promptly as possible, but for most of that process we are also waiting for doctors and/or hospitals to get us the information to review. We are glad that we were able to complete the investigation to your satisfaction. Again, please accept our condolences on the loss of your Aunt. 

Frequently asked questions about Lincoln Heritage Life Insurance Company

How is Lincoln Heritage Life Insurance Company rated?

Lincoln Heritage Life Insurance Company has a 4.3 star rating with 1,549 reviews. 

When is Lincoln Heritage Life Insurance Company open?

Lincoln Heritage Life Insurance Company is closed now. It will open at 6:00 a.m. 

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