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Lincoln Heritage Life Insurance Company

4.3

About this business

Found: Your One-Stop Final Expenses Insurance Solution... 

Location details

4343 E Camelback Rd #400, Phoenix, AZ, 85018, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 5:00 p.m.
Tue6:00 a.m. to 5:00 p.m.
Wed6:00 a.m. to 5:00 p.m.
Thu6:00 a.m. to 5:00 p.m.
Fri6:00 a.m. to 5:00 p.m.
Sat6:00 a.m. to 2:00 p.m.
SunClosed
4.31,549 reviews
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Emily M's profile image
Emily M 
a year ago

During an extremely difficult time in my life. Lincoln Heritage made the entire process both fast and easy. I called and faxed requested information on 6/9/23 and received checks by 6/16/23. No hassle, no ongoing questions just fast and easy. 

Business response:

Thank you for taking the time to write such a nice review. We are glad we could make this difficult time a little easier for you. We extend our condolences on your loss. 

Tonya W's profile image
Tonya W 
a year ago

Your representatives were polite, respectful, and professional. Great company to work along with! and would HIGHLY recommend this company. 

Business response:

Thank you for the very nice review! 

Mary M's profile image
Mary M 
a year ago

Every one that I spoke with was professional and helpful.However, I am concerned that it took so long to pay this out.Thank goodness I had the funds to take care of my daughters passing.When you sent request to one of the Doctors, you did not follow up when you did not get the information. I had to do this. It was bad enough that I was handling at all when I had just lost my daughter.Thank you 

Business response:

************** thank you for the review. We can certainly understand your disappointment in the processing of your claim. So that we can fully understand the details and check our processes, please give ** a call at ************** and ask for the assistant vice president of claims. We would be happy to look into this for you. We may not be able to correct what happened in your case, but we might be able to eliminate the problem for the next beneficiary on a claim. 

John L.'s profile image
John L. 
a year ago

I'm a former policy holder who had to cancel my policy due to loss of income. After a year of making monthly payments, was told I would only get .61 back. I find this very ridiculous. Was sending $66 monthly which means I've sent over $792. Customer rep said only .61 had accumulated. Why wasn't I told all this when the policy was written up? Please help:( 

Business response:

Dear **************, Lincoln Heritage appreciates you taking time to provide valuable feedback. We are sorry to hear the terms of your policy were not made clear to you. Our agents do their best to explain the cost and benefits at the time of application. Additionally, they are available to meet with a policyholder after receipt of the policy documents to further explain the Policy Provisions and Table of Values found in the contract. We remain available at our home office to help with any questions you have about the policy... read more

Susan M's profile image
Susan M 
a year ago

I had a loved one pass away recently and Lincoln Heritage Insurance paid the claim on the policy VERY quickly. They wrote a lovely letter as well. I appreciate their good work at this difficult time. 

Business response:

Thank you for the nice review. We are glad we could make this difficult time a little easier for you. We extend our condolences for your loss. 

Johnnie G's profile image
Johnnie G 
a year ago

Lincoln Heritage was great. It was nice not to have do a lot of that need to be done in time of losing a loved one. Thank You. 

Crystal M's profile image
Crystal M 
a year ago

I was so thankful that my mother had planned ahead, but even more thankful that she chose Lincoln Heritage. I love the way that Lincoln Heritage worked directly with the funeral home to take care of my mother's claim. It made a very difficult time a little easier. The response time was impressively fast. Thank you so much. 

Business response:

Thank you for the very nice review. We are glad we could make this difficult time easier for you. We extend our condolences on the loss of your mother. 

Mile S's profile image
Mile S 
a year ago

Do not usually can Heritage they will take your ******** and my mom were putting money into it for several years we decided to look into it cuz we were thinking about cashing a man so when we found out the information after all the years of all the money we put into it which was several thousands of dollars after all the years and when we ask what we were going to get back we got ******* back me and my mom put a lot of money into it for many years you only get back with the policy was worth we were never told that by our age... read more

CARLOS B's profile image
CARLOS B 
a year ago

My name is ********************* from ***************** Funeral Home, I summited a Death Claim about a week ago and by my surprise the check arrived within a week, I love to work with Lincoln Heritage, good job guys. 

Frequently asked questions about Lincoln Heritage Life Insurance Company

How is Lincoln Heritage Life Insurance Company rated?

Lincoln Heritage Life Insurance Company has a 4.3 star rating with 1,549 reviews. 

When is Lincoln Heritage Life Insurance Company open?

Lincoln Heritage Life Insurance Company is closed now. It will open at 6:00 a.m. 

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