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Lincoln Heritage Life Insurance Company
- Insurance
- Phoenix, AZ
About this business
Location details
4343 E Camelback Rd #400, Phoenix, AZ, 85018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 5:00 p.m. | |
| Tue | 6:00 a.m. to 5:00 p.m. | |
| Wed | 6:00 a.m. to 5:00 p.m. | |
| Thu | 6:00 a.m. to 5:00 p.m. | |
| Fri | 6:00 a.m. to 5:00 p.m. | |
| Sat | 6:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I really have no big complaints. My auntie passed away August 1st. It was shocking to me, so we had to go through her insurance papers. She left me in charge of her life insurance and everything else. The only issue I had is that it took about a little over two months to finally get everything squared away. But I can say that they are people of their words! Lincoln insurance had to investigate before they paid out my aunt's policy, which I understand. My auntie basically passed away due to "broken heart syndrome" due to losi... read more
Business response:
Thank you for the kind review ****************. We totally understand your concerns over the time a contestable investigation takes. We strive to make sure that those investigations are processed as promptly as possible, but for most of that process we are also waiting for doctors and/or hospitals to get us the information to review. We are glad that we were able to complete the investigation to your satisfaction. Again, please accept our condolences on the loss of your Aunt.
This was the absolute worst insurance company I have ever dealt with! The sales agent ******************** of ******** ************** somehow found my parents through the office staff at the senior citizen apartment complex they live in. I thought it was against the law for managers to give out resident information to salesmen. That's another complaint I'll be making today. They obviously are friends I'm sure of that now. My parents aree dead and mute. For 6 hours he stayed until after 9 pm trying to sell them policies. Maki... read more
Business response:
Ms. Lazarin, Thank you for your review and your patience while we took the time to investigate the issue. After doing so we are a bit confused though, as our records show you are the owner of the policies for both your parents and you were present at the time of application. The policy documents were mailed to you in 2022. They fully explained how the death benefit worked, and they also provided you with a thirty day right to examine period. You could have returned the policy for a full refund of all premiums paid during tha... read more
Would recommend Lincoln Heritage final expense to everyone spouse passed away they paid the claim within 2 weeks very kind and efficient. Agent called to express sympathy. Great company
Business response:
Thank you very much for taking the time to write such a nice review! We extend our condolences for the loss of your spouse.
My parents purchased life insurance with Lincoln Heritage a few years ago to provide for final expenses. The claims department was very helpful and the claims were processed efficiently and quickly with minimal effort on my part. I was very pleased with their service.
Business response:
Thank you for taking the time to write such a nice review. We are glad that our claim process made this difficult time a little easier. We extend our condolences for your loss.
Lincoln Heritage was very pleasant and efficient to work with. I highly recommend them.
Business response:
Thank you for the nice review and your recommendation! We are glad we could make this difficult time a little easier for you. We extend our condolences for your loss.
Lincoln Heritage life insurance was very kind to me and made things very easy.I would highly recommend them!!
Business response:
Thank you for the nice review. We are glad we could make this difficult time easier for you. We extend our condolences on your loss.
I want to express my gratitude to Lincoln Heritage Funeral Advantage for professionally handling one of the most difficult tasks any person can experience. Their prompt response and assistance make the situation have a sense of peace of mind. Additionally, the claim was handled with transparency and promptness.
Business response:
Thank you for taking the time to write such a nice review! Your are very welcome. We are glad we could make the claim process less stressful for you and give you peace of mind. We extend our condolences on your loss.
I was interested in purchasing more life insurance however I was not prepared to have someone show up to my home unannounced. If I want further information I will contact you at my convenience.
Business response:
Hello *****, We apologize that an agent showed up at your home unannounced. We understand that you do not want to be contacted any further and we will reach out to the appropriate parties to complete this request.We hope that you will give us the opportunity to provide a presentation about our policies in the future; we will be more than happy to assist you whenever you are ready to receive more information.Thank you.
I have to say I am very pleased with the service that Lincoln Heritage organization provided regarding this policy. The personnel that were involved in this process were very courteous, empathetic, and prompt in responses and return of items and information. I appreciate the prompt attention to detail that was delivered, and I would recommend this organization to others in the future.Thanks again for the excellent level of service, professionalism and sympathy for my loved ones!Regards,****************************
Business response:
Thank you very much for taking the time to write such a nice review. We are glad our claims process made this difficult time a little easier for you. We extend our condolences on your loss.
Frequently asked questions about Lincoln Heritage Life Insurance Company
How is Lincoln Heritage Life Insurance Company rated?
Lincoln Heritage Life Insurance Company has a 4.3 star rating with 1,818 reviews.
When is Lincoln Heritage Life Insurance Company open?
Lincoln Heritage Life Insurance Company is open now. It will close at 5:00 p.m.
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