Lia Auto Group

Franklin B 

on BBB

6 years ago

All very vien the very kind seller could recommend hotras people who buy at Lia toyota Ana C****** is a very nice pardon grace 

Georgine P. 

on BBB

6 years ago

I pulled into Lia Honda Wes H********* came over asked me how he could help. Very courteous proceeded to look me up in the computer we did paperwork and my car was taken to do and inspection. Always great service at Lia Honda. Thank you Wes H*********. 

Stephen M 

on BBB

6 years ago

I bought a new Honda Clarity Plug-In Hybrid on 10/3/18. Wouldn't you know, the day after I picked up the vehicle Honda announced several recalls (on all their vehicles, including the Clarity). Brian F******, the Service Manager at Lia Honda Williamsville NY, personally called me to tell me the news. Even though the ones for my vehicle were all minor, he apologized profusely on behalf of Honda and offered several alternatives to make the experience as painless as possible for me (e.g., coming to my house to pick up the car at... read more

Brandice C 

on BBB

6 years ago

Cindy in service is the best, she always takes great care of us and gets us deals on routine and unscheduled maintenance. She even contacted our insurance which saved us almost $100 for a tire replacement due to a road hazard. Cindy is our first call when it comes to keeping our car safe for our 3 young passengers. Thanks! 

Harry A 

on BBB

6 years ago

I have visited Lia Honda service many times, and have always been impressed with their caring and honesty, and excellence. Robert M***** was extremely helpful to me. John *********is an ace mechanic, the best. Deborah G****** is always a joy to deal with. 

Diana F 

on BBB

6 years ago

Excellent customer service right from the start! And the Appointment was scheduled at a date and time that was convenient for me! Waiting area provided me with a semi private cubicle to work while I was waiting to get my car serviced! The wireless connection wasn't the greatest but at the end I was able to get all of my work done. Staff is friendly and Steve was thorough in communicating everything regarding the service to me. Great Job as Always! Thank You Again! : ) 

Carissa T 

on BBB

6 years ago

I have trusted my car to LIA for years and they have done an amazing job. I get everything done there including tires. Thank you for treating me like family and keeping my car going it’s my life. 

Frances I 

on BBB

6 years ago

Infiniti is the car for me. I have owned my current car since buying it new in 2003 and now have more than 217000 miles on it. People usually think it is a recent model because the model design is so timeless. I have cared for this car like a violin tuner and it continues to serve me well. The technicians at Lia Infiniti know what they are doing and know how much I love this car. Lisa D**** always take great care of me and my service appointments, where she provides me with a loaner if needed, should they have to order a spe... read more

Denise F 

on BBB

6 years ago

Excellent service! From the guy at the front door at the service center to the financial transaction at the end, all was great. Jonathan in the service department has the perfect personality to deal with all kinds of customers. I love the option of scheduling service online!