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Lexus Santa Monica
- Santa Monica, CA
About this business
Location details
1501 Santa Monica Blvd, Santa Monica, CA, 90404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
They contacted us very fast. However we didn’t purchase the car.
Business response:
Even if you haven't purchased a vehicle from us at Lexus Santa Monica, we're still appreciative of the positive review! If and when you decide you're ready to make the purchase we'll be here ready to assist. Have a great day!
Bryan called back immediately after 5 minutes I submitted the request about this RX350 . We sealed the deal the next day.
Business response:
Thank you for the great review, Chris! We appreciate your support and are happy to hear that you had such a seamless purchase experience working with Bryan. Drive safely in your new Lexus RX 350, and we hope to see you again at Lexus Santa Monica!
Very responsive to my communication
Business response:
Sagatha, thank you for being such a great customer of Lexus Santa Monica!
Not a god experience. They were not honest about the things wrong with the car. Interior damage, scratches, and it was covered in pollen. Worst Lexus dealership Iâve ever delft with.
Business response:
Jevon - This is a concerning review to read. We strive for honest and accommodating service here, and I would like to speak with you directly about what happened and ensure we clear up any confusion. I'm going to look up your contact information, but please don't hesitate to send me an email. Thank you, Matt Unger - General Manager - 310-309-1305
They kept in touch, but I ended up buying a car elsewhere from an online dealer.
Business response:
Thank you for reviewing Lexus Santa Monica!
Very good experience
Business response:
We are grateful to have you as a Lexus Santa Monica customer. Thank you, June!
They responded quickly and with the information and willingness to help, though I ended up buying another vehicle elsewhere.
Business response:
We really appreciate you taking the time to share your positive feedback about our team! Although we didn't earn your business on this occasion, we hope you will consider us for your future vehicle needs. Thank you from all of us at Lexus Santa Monica!
We worked with Paul at the dealership. Extremely responsive, kept us informed through the buying process. The car we purchased was exactly what we were looking for.
Business response:
John - Reviews like this one make us smile! We are very glad that you had such a positive experience working with Paul to get into your new vehicle. Congratulations from our Lexus Santa Monica team and thank you for your business!
Dealer contacted but was not able to finalized the sale.
Business response:
Hi Erick - Thank you for taking the time to review us! While we did not earn your business this time around, we are glad to hear that you had a five-star experience working with us. Drive safely, and please don't hesitate to reach out if there is anything we can do to assist with your car search! - The Lexus Santa Monica team
Frequently asked questions about Lexus Santa Monica
How is Lexus Santa Monica rated?
Lexus Santa Monica has a 4.5 star rating with 2,415 reviews.
When is Lexus Santa Monica open?
Lexus Santa Monica is open now. It will close at 8:00 p.m.
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