This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Lexus Santa Monica
- Automotive
- Santa Monica, CA
About this business
Location details
1501 Santa Monica Blvd, Santa Monica, CA, 90404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Had an amazing Experience from beginning to End .. Naz took care of us and got us in and out in a very timely manner .. And Matt Ungler the sales manager was also very helpful and gave us a great deal.. I highly recommend Lexus of Santa Monica .. ;-)
Very friendly and helpful staff, I had no issues at all.
They contacted us very fast. However we didn’t purchase the car.
Business response:
Even if you haven't purchased a vehicle from us at Lexus Santa Monica, we're still appreciative of the positive review! If and when you decide you're ready to make the purchase we'll be here ready to assist. Have a great day!
Bryan called back immediately after 5 minutes I submitted the request about this RX350 . We sealed the deal the next day.
Business response:
Thank you for the great review, Chris! We appreciate your support and are happy to hear that you had such a seamless purchase experience working with Bryan. Drive safely in your new Lexus RX 350, and we hope to see you again at Lexus Santa Monica!
Very responsive to my communication
Business response:
Sagatha, thank you for being such a great customer of Lexus Santa Monica!
Not a god experience. They were not honest about the things wrong with the car. Interior damage, scratches, and it was covered in pollen. Worst Lexus dealership Iâve ever delft with.
Business response:
Jevon - This is a concerning review to read. We strive for honest and accommodating service here, and I would like to speak with you directly about what happened and ensure we clear up any confusion. I'm going to look up your contact information, but please don't hesitate to send me an email. Thank you, Matt Unger - General Manager - 310-309-1305
They kept in touch, but I ended up buying a car elsewhere from an online dealer.
Business response:
Thank you for reviewing Lexus Santa Monica!
Very good experience
Business response:
We are grateful to have you as a Lexus Santa Monica customer. Thank you, June!
They responded quickly and with the information and willingness to help, though I ended up buying another vehicle elsewhere.
Business response:
We really appreciate you taking the time to share your positive feedback about our team! Although we didn't earn your business on this occasion, we hope you will consider us for your future vehicle needs. Thank you from all of us at Lexus Santa Monica!
Frequently asked questions about Lexus Santa Monica
How is Lexus Santa Monica rated?
Lexus Santa Monica has a 4.5 star rating with 2,297 reviews.
When is Lexus Santa Monica open?
Lexus Santa Monica is closed now. It will open at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com