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Lexus Santa Monica
- Automotive
- Santa Monica, CA
About this business
Location details
1501 Santa Monica Blvd, Santa Monica, CA, 90404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Very quick response, great customer service
The sales people were polite but they would not negotiate and asked way over MSRP. They continued to call but had no plans to negotiate a $40K markup.
Very polite and informative
Business response:
Hello Celina, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Told the salesman the price I wanted to pay and he kept going on and on about moving forward and I kept going back to if his " boss" will do the price I asked about ...I had to block the salesman cause he kept texting and wouldnt answer the question
Carlos Fernandez is the man if you like better service and guidance
Business response:
Ajith, thank you for leaving Lexus of North Miami a review. We are glad that Carlos provided excellent care and service.
They advertised the car has no accident and it was all different paint shade around the car, the guy who helped me was rude and he didn’t care 2 cents about they are lying to customer. Bad bad bad! DO NOT use this dealership SCAMMERS
We had the best car buying experience with Jackson, Raul, and Sam. Those guys were very helpful and made sure I was comfortable and safe driving my first Lexus. I would go back to them for future car buying without any hesitation also because they have the best price in South Florida. Thank you gentlemen!
Business response:
Hi Danielle, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Overall experience was good, one of the easier paths to buying a car, would buy from them again. I don’t like the dealer add on’s, and they are doing them here as well.
I inquired about a car just browsing and it was great they gave me a call back right away. However, they continued to call me and text me everyday for a week or so. By that point it felt like a scam because it became bothersome with all the calls and texts when I was simply browsing the cars.
Frequently asked questions about Lexus Santa Monica
How is Lexus Santa Monica rated?
Lexus Santa Monica has a 4.5 star rating with 2,309 reviews.
When is Lexus Santa Monica open?
Lexus Santa Monica is open now. It will close at 8:00 p.m.
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