This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Lexus Santa Monica
- Santa Monica, CA
About this business
Location details
1501 Santa Monica Blvd, Santa Monica, CA, 90404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I inquired about a pre owned vechical they did not get back to me untill days later by then it was already sold.
Sadly, it was an incredibly poor experience. The salesman I worked with was rude and lacking professionalism. This dealer prices cars high and wont negotiate on price. In addition to top of market pricing they bill many thousands of dollars in required extras. They dont permit mechanics to look at a car offsite prior to purchase. Very disappointed with this dealer, they claim to sell luxury products, but nothing about my experience was luxurious or amazing.
Bought car for daughter here and was good experience. No nonsense and straight forward. Would recommend. Got great deal on car.
Followed up my request, talked nicely. Unfortunately, I am located in Bay Area and its bit far for me.
Customer service is horrible. I understand if you will not move on the pricing but you can just say that but being rude telling me. Also lying about vehicle is sold to try to make me drive over 3 hours to come get the vehicle after it was supposedly not sold at their pricing.
We ended up buying from here and it was a good experience
Very quick response, great customer service
Told the salesman the price I wanted to pay and he kept going on and on about moving forward and I kept going back to if his " boss" will do the price I asked about ...I had to block the salesman cause he kept texting and wouldnt answer the question
They advertised the car has no accident and it was all different paint shade around the car, the guy who helped me was rude and he didn’t care 2 cents about they are lying to customer. Bad bad bad! DO NOT use this dealership SCAMMERS
Frequently asked questions about Lexus Santa Monica
How is Lexus Santa Monica rated?
Lexus Santa Monica has a 4.5 star rating with 2,415 reviews.
When is Lexus Santa Monica open?
Lexus Santa Monica is open now. It will close at 8:00 p.m.
Browse nearby in Santa Monica, CA
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com