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Lexington Law
- Credit Counseling Service
- Birmingham, AL
About this business
Location details
2100 Southbridge Pkwy Suite 650, Birmingham, AL, 35209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Do NOT trust this company and do NOT waste your time. $14.99 to pull your complete credit report, Then try to rope you into paying $119.95 a month to contact 30% of the people on your credit report each months, so in 60 days when you have paid $375 to these predators to cover 90% of what is reported negatively on your credit report only maybe 25% of the negative has been removed. Sorry if I expect that in 60 days when you have covered 90% of my credit report to have a higher rate than 25% of it resolved. Sorry if after payin... read more
Business response:
We are unable to find your case with the information you have provided. If you would like us to complete an investigation please provide us with your case or social security number.
I partnered with Lexington Law for 1 week and five days of the first week no action had been taken besides the company setting up my account. I was charged $119.95 membership/account setup. The company had taken no legal action they placed negative items in a queue and did not proceed to send out notices until I called three days later to provide them with an updated report and removals I took action on & filed disputes to get removed from my credit report. They requested an updated report and proof of the removals then used... read more
Business response:
We are unable to find your case with the information you have provided. If you would like us to complete an investigation please provide us with your case or social security number. Submitted: 04/05/2017
PLEASE STOP CALLING ME! MY NUMBER SHOULD NOT HAVE BEEN SHARED WITH YOUR FIRM.
Business response:
Thank you for bringing your concern to our attention. We have investigated your concerns and have removed your contact information from our system. You will not be contacted by our firm going forward. We trust this resolves your concerns.
If I could give this company zero stars, I would! When I signed up my husband and I we were supposed to only pay $119.95 a month, so we will say $60 a month each. After 2 months they proceeded to tell me we had to pay $240 a month and I said hell no and they supposedly "changed" it. They turned around and took $19.95 out of my account last week, today they took out another $119.95 and my payment isn't even due for two weeks. I cancelled all of it and they told me they would draft my account for the work that have done. Horri... read more
Business response:
Lexington is sorry to hear of the dissatisfaction this client had while she and her husband were with Lexington. Lexington will often times offer a discount off a client’s first payment if they enroll with another individual. This discount only applies to the first month, as all clients are told. Additionally, the engagement agreement each client must sign sets out the amount the client will pay for services and the frequency of those payments. Lexington is sad to see this client leave as she was having great success with he... read more
I received an email from this place - don't know if it is legitimate or not, but they were threatening a lawsuit for debt collection. My email address was included with over 50 other email addresses. Their disrespect for confidentiality is unacceptable.
Business response:
Lexington is sorry to hear of the experience this client had regarding a letter purported to be from Lexington regarding the collection of a debt. Lexington is involved in credit repair and does not perform any debt collection on behalf of any company. Any letter that claims Lexington is trying to collect a debt and threatens legal or other action is not an authentic letter from Lexington Law Firm. Lexington is sorry that this individual received such a letter from a third party, but the third party has clearly misappropriat... read more
It's rep off I was charged $99.00 for over 2 years without resolving my issue
I called to change the billing info on myself and my husband's account on Lexington Law and because they only changed only mine they never updated my husband's they charged me twice for the full amount and when I got upset about how everything was being handled the supervisor cancelled both accounts (mine and my account) then charged me again. I was a returned customer and referred a lot of my colleagues, friends and family. I can believe this is how you do (paying)customers. I wouldn't refer anymore if this is how you treat... read more
Business response:
Lexington is sorry to hear of any problems this individual may have had with its billing procedures or any representatives on the phone. Lexington takes our clients’ confidentiality very important, and for that reason there are many actions that can only be taken by the client and not by a third party. A client’s billing information and method of payment in almost all instances cannot be changed except by the client whose case would be affected. Lexington is sorry if this policy was not understood clearly in this situation.
I was a customer for Lexington Law for over 2 months. I had over 50 negative items on my report. I paid them over $300 and they did not get one thing removed from my credit report. It was a complete waste of money.
Business response:
Lexington is sorry to hear of Mr. ****’s experience with Lexington Law Firm. Lexington is not directly in control of what items may appear or be removed from our clients’ credit reports. Those items are placed or removed by either the creditor or the credit bureaus. Lexington can only control the services it provides as outlined in the engagement agreement clients must sign before starting their services. After review of this client’s case, Lexington sent out over 20 disputes to credit bureaus and almost a dozen letters to c... read more
I have been with Lexington Law for 4 months, and I have received incredible service from this company. My credit score increased by over 100 points plus. As explained, each case is different depending on your credit situation. I am very pleased with the service I have received!
Frequently asked questions about Lexington Law
How is Lexington Law rated?
Lexington Law has a 3.2 star rating with 563 reviews.
When is Lexington Law open?
Lexington Law is open now. It will close at 7:00 p.m.
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