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Level at 401
- Apartments
- Raleigh, NC
About this business
There's luxury, and then there's Level at 401. We offer one-of-a-kind apartments for rent in Raleigh, NC. Our spacious Studio, 1 & 2 bedroom apartments are the perfect fit for your on-the-go lifestyle. We provide Northeast Raleigh residents with an exceptional amenities package and a central location to enjoy all the city has to offer.
Location details
5721 Goodstone Dr, Raleigh, NC, 27616, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
TERRIBLE My girlfriend and I both live here. It has been terrible ever since we moved in. Everything was broke upon move in. Management not helpful at all. They just want your money but don't want to give the best customer service. The worst apartments in Raleigh!
POOR EXPERIENCE If there was a option for no stars that's what i would give! This place absolutely needs to be shut down and it seems I'm not the only resident who thinks so. They move you into apartments that are not at all ready! You pay an arm and a leg to stay here but you don't get the proper treatment. If there is a mess up on their end oh trust me YOU WILL PAY for it. THEY DO NOT CARE!! I wouldn't recommend an animal stay here. The doors were always open up until about a week ago. How unsafe? Very dangerous for people... read more
Business response:
We are deeply discouraged by this characterization of our community and regret that your experience here has been anything short of exceptional. Please know, our team cares greatly for all residents of our community and strives to provide stellar service to all who walk through our doors. We apologize that our level of service has fallen short of your expectations and are sorry if any issues have proven to be recurring. If anything within your home remains in need of attention, please submit an official maintenance request s... read more
We Found Our Home! Level at 401 is a beautiful property, but what’s truly wonderful about it is the staff. We worked with both Kent and Quadarius, but I will admit it was Kent who sold us initially. Always polite and cheerful, makes you smile whenever you encounter him. That’s the kind of customer service someone could get behind (and definitely get used to). Very patient, and has solved every little problem we’ve encountered. Thank you!
Business response:
Thanks for the compliments, Alex! Our entire team is greatly dedicated to providing exceptional customer service here at Level at 401, so your kind feedback is absolutely wonderful to hear. Feel free to reach out to our office if you ever need anything at all!
So awful, we had to leave We had really high hopes for this place! The sign up process was easy, considering we were moving 800 miles away we appreciated the property managers' efforts to lock us in at a lower rate, so we signed a lease a full month before we moved in. Immediately after we moved, the problems started. The first management turn over happened just before we moved in, in Dec 2017. While the property manager was helpful, the office staff was incredibly rude and unresponsive to our requests for information about ... read more
Beautiful apartments Just moved to Raleigh recently for work. Went apartment hunting and came across level at 401. They are really beautiful large apartments. Great looking property. A big difference from the apartments I’m used to back home. Staff was friendly, which is a plus. Waiting for my boyfriend to come down so he can see them as well and then we can make a decision.
Beautiful Property with lots a great amenities and features I love this community. It is so clean, lots of parking. conveniently located off the highway without any of the highway noise. I highly recommend this community.
Don’t move here - current resident Do not move here. Drug dealers (I don’t go out at night). Makayla in office acknowledged she knows who the dealers are. Water damage not repaired in two years, keep adding on extras like required cable, you cannot get packages delivered. They have small lockers that you put in a code to get a package, but nothing fits in them so you have to pick up at a fed ex or ups facility. Constant negative emails. Third mgmt company in 6 months. Whole property and elevators smell like weed. I had troub... read more
Will Be Moving Management has great ideas and rules, but they look the other way when rules are violated and I have seen them walk right by residents violating rules and they do nothing. If you call them about a problem all they do is say yes we will take care of it but they never do. Tenants just do what they want with no regard to neighbors.
The flats on 401 Raleigh I moved into my apartment 3 months ago this is the first apartment I've lived it that didn't have cockroaches and other pest. My rent is a little on the pricey side but the security and power bill is amazing. I live in a studio apartment by myself, I'm a 22 year old girl and I'm a waitress trying to get though school as well. I would say this is the nicest place I've ever lived when it comes to feeling safe and although the rent may be high the low power bill helps out a lot and also it's really nice... read more
Frequently asked questions about Level at 401
How is Level at 401 rated?
Level at 401 has a 3.4 star rating with 320 reviews.
When is Level at 401 open?
Level at 401 is closed now. It will open at 9:00 a.m.
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