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Level at 401
- Apartments
- Raleigh, NC
About this business
There's luxury, and then there's Level at 401. We offer one-of-a-kind apartments for rent in Raleigh, NC. Our spacious Studio, 1 & 2 bedroom apartments are the perfect fit for your on-the-go lifestyle. We provide Northeast Raleigh residents with an exceptional amenities package and a central location to enjoy all the city has to offer.
Location details
5721 Goodstone Dr, Raleigh, NC, 27616, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter I am happy here because it is designed perfect for me and my family.
Verified Renter Hasta el momento me siento cómoda y tranquila. Debido a que es una unidad segura y silenciosa.
Business response:
Hey - what a lovely thing to say! We appreciate you so much.
Verified Renter Level at 401 has really nice and communicative staff and provides a quiet, reasonably priced apartment with a solid open floor plan.
Business response:
Hi - thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at Level at 401 Apartments!
Verified Renter Poor management has taken over these apartments. When I first moved in they answered the phone so you could get assistance. They don’t now. Tons of roaches when I never had them before moving here. Packages aren’t delivered bc they front key code for my building doesn’t work. Inability to to submit service request online. Prices are comparable and low ish.
Verified Renter I really liked this place for a number of reasons. 5 min drive to all shopping needs, 5 mins drive to my kids school. 20 mins to my job. It's right off the highway, but no highway noise. The farm across the road with the horses is a definite highlight. Last but not least, the area is just peaceful and quiet. I love it here.
Find somewhere else to live I recently moved out of Level at 401 after 2.5 years living there. My first impressions were OK, although the day I moved in no one on staff would direct me to my unit as I had not actually seen it, I had only visited a comparable unit. After sorting that out, I moved in with no problem. The apartment itself was fine, although over time I noticed the common areas and grounds got worse and worse. I'm not sure exactly what happened but residents seemed to have lost respect for the place. People do n... read more
horrible management will cost you These people will lose paperwork like it's an Olympic sport. They're very difficult to reach and that combination, will definitely affect you sooner or later. They might tow your car and be unable to find the paperwork that says it shouldn't be towed. They may forget to paint your walls back after a previous tenant, and charge you for the painted walls. They might leave you a damaged stove and charge you for it. They will definitely charge you hundreds for trash when you move out, even if yo... read more
Business response:
Hi Anonymous, We apologize for your unfavorable experience due to our customer service and some items that were charged. Our staff works diligently to provide exceptional customer service to all of our residents. We greet everyone with a warm smile and a delightful salutation. If you have any concerns please call our office at (919)-307-8247 or email us at Level401@alapts.com. It will be my pleasure to serve you and address your concerns. Best, Level at 401 Management
Horrible costumer service/ Maintenance is horrible Lived here for almost two years now,Management has changed several times and no matter who they hire they are just flat out rude! Everyone in the office including the property manger! My A/C has went out 4 to 5 times this summer and is still broken! And no one seems to care even when you call the office no one Absolutely no one cares I called corporate and seems even after talking to them that didn’t help. I will not be staying here much longer and I wouldn’t recommend movin... read more
Business response:
Hi Anonymous, We apologize for your unfavorable experience due to some A/C concerns you had. Our staff works diligently to provide exceptional customer service to all of our residents. We greet everyone with a warm smile and a delightful salutation. If you have any concerns please call out office at (919)-307-8247 or email us at Level401@alapts.com. It will be our pleasure to serve you. Best, Level at 401 Management
Absolute Horrible trash picking company The company charges you for someone to come pick you up trash almost daily they leave atrash bag without picking it up. when i called the company they hung up on me. absolute worst find you a different place to live. If you dont want trash piles outside your door. unsanitary.
Frequently asked questions about Level at 401
How is Level at 401 rated?
Level at 401 has a 3.4 star rating with 320 reviews.
When is Level at 401 open?
Level at 401 is closed now. It will open at 9:00 a.m.
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