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Larry H. Miller American Toyota Albuquerque

4.5

About this business

Larry H. Miller American Toyota Albuquerque is a new and used car dealership offering a full lineup of Toyota vehicles serving customers in the Los Lunas and Santa Fe area. Our vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance for both small and large vehicles. We have a big selection of genuine Toyota parts and Toyota accessories. Visit our website for Toyota incentives and to search our large selection of cars, trucks, and SUVs. 

Location details

5995 Alameda Blvd NE, Albuquerque, NM, 87113, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:30 p.m.
Tue7:00 a.m. to 8:30 p.m.
Wed7:00 a.m. to 8:30 p.m.
Thu7:00 a.m. to 8:30 p.m.
Fri7:00 a.m. to 8:30 p.m.
Sat7:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.511,079 reviews
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Dy Thompson's profile image
Dy Thompson 
recommend  Recommended
4 years ago

A bit expensive for Toyota parts and service. Customer friendly but the place needs cleaning. Saw a BIG mouse run across the floor in the customer service area when we went to pick up our truck. Did not expect to see that... 

Business response:

Dy, thank you for reaching out. I'd really appreciate the opportunity to speak to you and get to the bottom of this. Thank you. - Michelle Ortiz, Customer Retention Manager, 505-998-0177 

Cheryl Kandel Gimson's profile image
Cheryl Kandel Gimson 
4 years ago

too expensive. service techs are not responsive to direct calls. during a standard service my tires were not rotated as stated, my husband noticed right away after returning home. do yourself a favor and shop around for an independent garage. I'd only go back for recalls and a hybrid battery replacement. 

Kay Adams's profile image
Kay Adams 
4 years ago

waited 30 mon to check in. . then after 3 hours they hadn't even started work on my car! going to be late for an appt. now. service rrp not helpful! 

Business response:

It’s unfortunate to hear that your service experience took longer than expected. We try our hardest each day to provide a quick and easy visit for all of our customers. If there is anything else that we can do for you or if you have any other concerns, please give me a call and I’d be happy to assist. - Michelle Ortiz, Customer Retention Manager, 505-998-0177 

Carolyn Padilla-Beyale's profile image
Carolyn Padilla-Beyale 
4 years ago

When you decide on purchasing a vehicle from this facility make sure that they inspect it thoroughly. Now we have to travel back to Albuquerque to have them look at the vehicle they sold us. Like we have the time to travel back when they could at least find us a place here in Farmington to have it looked at... 

Business response:

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear about your experience at our dealership. I’d appreciate the opportunity to better understand the situation so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Michelle Ortiz, Customer Retention Manager, 505-998-0177 

Paul Lucero's profile image
Paul Lucero 
4 years ago

I will never buy a car from this place again. I feel that the staff lied to me at every step of the process. The finance department is rude and condescending. When I was purchasing a car from them I asked them to use my bank since I had a long relationship with them. They ran my credit through 7 different lenders and now my credit score dropped points for the hard inquiries. Lone and behold they ended up going through my bank anyways. Second, I was promised a spare key and when I asked the finance person he said that’s a sal... read more

Business response:

Hello Paul, thank you for reaching out. Unfortunately we’re having trouble locating your records in our system. Is there a chance you used a different name or visited another dealership? Please give me a call and we can get to the bottom of this together. Thank you for your time. - Brittany Sweeney, Customer Retention Manager, (505) 998-0177 

George Reid's profile image
George Reid 
recommend  Recommended
4 years ago

Outstanding job explained all the checks n balances and was in n out 

Ann Waldorf's profile image
Ann Waldorf 
recommend  Recommended
4 years ago

Efficiency, friendly staff, cleanliness 

Josh Aragon's profile image
Josh Aragon 
recommend  Recommended
4 years ago

Emanuel was an awesome salesman, great customer service! 

Teresa Vigil's profile image
Teresa Vigil 
recommend  Recommended
4 years ago

Fast, quick, great service. 

Frequently asked questions about Larry H. Miller American Toyota Albuquerque

How is Larry H. Miller American Toyota Albuquerque rated?

Larry H. Miller American Toyota Albuquerque has a 4.5 star rating with 11,079 reviews. 

When is Larry H. Miller American Toyota Albuquerque open?

Larry H. Miller American Toyota Albuquerque is open now. It will close at 8:30 p.m.  

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