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Larry H. Miller American Toyota Albuquerque
- Car Dealers
- Albuquerque, NM
About this business
Larry H. Miller American Toyota Albuquerque is a new and used car dealership offering a full lineup of Toyota vehicles serving customers in the Los Lunas and Santa Fe area. Our vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance for both small and large vehicles. We have a big selection of genuine Toyota parts and Toyota accessories. Visit our website for Toyota incentives and to search our large selection of cars, trucks, and SUVs.
Location details
5995 Alameda Blvd NE, Albuquerque, NM, 87113, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:30 p.m. | |
| Tue | 7:00 a.m. to 8:30 p.m. | |
| Wed | 7:00 a.m. to 8:30 p.m. | |
| Thu | 7:00 a.m. to 8:30 p.m. | |
| Fri | 7:00 a.m. to 8:30 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
4hrs for a scheduled simple oil change. OIL CHANGE ONLY. Then who knows how long it was sitting in the ready to go lane no one called me to let me know. The salesman are beyond annoying also. I was there for a scheduled oil change I don’t need assistance with any cars or want to buy anything. You have to be rude for them to leave you alone. Dang sharks. Also whoever was driving my truck had to adjust the seat to drive it to the service bay and back and felt the need to adjust the seat and steering wheel WHY. Wouldn’t be an i... read more
Business response:
Hi Bobby, it’s unfortunate to hear that you had a longer than expected service experience. We try to provide a quick and easy visit for all of our customers. If you would be willing to give me a call I’d appreciate learning more about the lack of communication you received so that we can continue to improve our customer service experience. Thank you for your patience. - Michelle Ortiz, Customer Retention Manager, 505-998-0177
RecommendedService and staff professionalism
Business response:
Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Hud Romero, Store Manager
Friendly, quick and efficient scheduled service maintenance
They worked very hard to get me an amazing price on a truck and the service was outstanding when my first oil change was needed.
Business response:
It's great to hear from you! We appreciate your excellent review and hope to work with you again soon. - Hud Romero, Store Manager
sold me a tire today and after my husband drove off he noticed tire pressure light was on. we took it back to TOYOTA and they checked the air on the tire and we were told it only had 9 psi of air in it. my husband could of had a bad truck accident and then my invoice showed charges for oil change $32.50 which my truck did not need oil change and if it did they are free for first year
Business response:
Manuela, thank you for making me aware of this. I’d really appreciate the chance to learn more about what happened and make sure everything gets handled properly. Thank you. - Michelle Ortiz, Customer Retention Manager, 505-998-0177
Everything! The people are very courteous and professional. They are willing to listen to your needs and are able to answer all your questions.
Business response:
Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Hud Romero, Store Manager
The Service Department is amazing, best I have ever seen, and I have been driving since 1964.
Business response:
Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Hud Romero, Store Manager
There are only 2 issues I have when I take my vehicle in for service: 1) They always mss with my seat adjustments to the point I can never get it back to normal, and I have no idea why they mess with all the settings, and 2) The car wash they do on the vehicle is terrible and we always have to re-wash the vehicle afterwards.
Business response:
Graziella, thank you for the feedback. I'll make sure I speak to our team about this. If you have questions or concerns feel free to reach out to me directly. Thank you. - Michelle Ortiz, Customer Retention Manager, 505-998-0177
I went in for a routine car maintenance and no one knew what they were doing. First they tell me to drive through the bay and then try to tell me bye. I had to explain that I had just gotten there. So they had me drive around again. Then they tell me Joe will help you when your car is done. When the car is done I say I need to speak with Joe.... apparently there are 4 different Joe’s and I had to go ask each one if he was the joe I needed. No one helped they just kept pointing to a different joe. Finally I get my receipt and... read more
Business response:
Ms. Bloom, I wanted to express my sincere gratitude for the feedback you provided me during our call. As stated, I am more than happy to continue to work with you directly, so you may rest assured that all your vehicle’s concerns are addressed promptly and efficiently. Although we were able to address the issue at hand, I would like to extend my assistance throughout any further issue or concern that may occur. Please reach out to me directly when it is time to schedule your upcoming service. -Michelle Ortiz, Customer Retent... read more
Frequently asked questions about Larry H. Miller American Toyota Albuquerque
How is Larry H. Miller American Toyota Albuquerque rated?
Larry H. Miller American Toyota Albuquerque has a 4.5 star rating with 11,079 reviews.
When is Larry H. Miller American Toyota Albuquerque open?
Larry H. Miller American Toyota Albuquerque is open now. It will close at 8:30 p.m.
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