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Larry H. Miller American Toyota Albuquerque

4.5

About this business

Larry H. Miller American Toyota Albuquerque is a new and used car dealership offering a full lineup of Toyota vehicles serving customers in the Los Lunas and Santa Fe area. Our vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance for both small and large vehicles. We have a big selection of genuine Toyota parts and Toyota accessories. Visit our website for Toyota incentives and to search our large selection of cars, trucks, and SUVs. 

Location details

5995 Alameda Blvd NE, Albuquerque, NM, 87113, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:30 p.m.
Tue7:00 a.m. to 8:30 p.m.
Wed7:00 a.m. to 8:30 p.m.
Thu7:00 a.m. to 8:30 p.m.
Fri7:00 a.m. to 8:30 p.m.
Sat7:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.511,079 reviews
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Jose Guzman's profile image
Jose Guzman 
recommend  Recommended
4 years ago

Do a thorough job and inform you of requirements. Only issue is that they took a long time to complete the job 

Business response:

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Hud Romero, Store Manager 

Thomas Vigil's profile image
Thomas Vigil 
4 years ago

Don't take your vehicle for repairs to American Toyota. We took our Prius in for new brakes and the tech shaved the rotors and put new brakes without consent. We told the Tech supervisor we wanted new brakes and rotors because the rotors were shaved already once. Two months later the rotors warped. We tried to communicate with the new female Service manager and she will not return our phone calls. Beware!! Once again don't take your vehicles for service at American Toyota and we will also no longer be purchasing our Toyota v... read more

Business response:

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear about your experience at our dealership. I’d appreciate the opportunity to better understand the situation so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Michelle Ortiz, Customer Retention Manager, 505-998-0177 

Virginia Dolly Weaselboy's profile image
Virginia Dolly Weaselboy 
recommend  Recommended
4 years ago

Ray S is a great salesman and he went above and beyond to get me a good deal. He's my "go to" guy and I recommend him to anyone. 

Business response:

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Hud Romero, Store Manager 

Larry Cobb's profile image
Larry Cobb 
recommend  Recommended
4 years ago

Great service, honest staff who treat you like you're their only customer. The "issue" I was having was sporadic and in addition to my attemtps to explain the symptoms to the service writer...he took meback so I could speak to the tech as well....great 3 way communication. The issue was identified... and FIXED......1st time no problems...just the customary great service. Thank you. 

Business response:

It's great to hear from you! We appreciate your excellent review and hope to work with you again soon. - Hud Romero, Store Manager 

Brendan O'Reilly's profile image
Brendan O'Reilly 
recommend  Recommended
4 years ago

A pleasant experience thanks to Clay Shroff, Shane Hands, and Jessica in finance. The Costco auto program helped, too 

Herman Romero's profile image
Herman Romero 
recommend  Recommended
4 years ago

Great service and fast! My first experience was great 

Business response:

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Hud Romero, Store Manager 

Beverly Maez's profile image
Beverly Maez 
4 years ago

I have always used American Toyota service for my Tacoma and my Lexus, and have had several issues, but I still kept going back thinking it would get better or the issues were resolved. Well now I took my truck in to get the brakes checked/changed. Well they let me leave the dealership with the brakes skipping and I returned it for additional repairs and the brakes are still not right!!! The service manager just rolls his eyes when they have a service failure. I'm tired of having to double and triple check the service depart... read more

Business response:

Beverly, thank you for reaching out. This is definitely not the service that we aim to provide and if you don’t mind I’d really appreciate the opportunity to learn more about the situation and get to the bottom of this. Thank you. - Michelle Ortiz, Customer Retention Manager, 505-998-0177 

Vicki Munday's profile image
Vicki Munday 
recommend  Recommended
4 years ago

I used Costco Auto program to buy my new Tundra. Chris Peterson was an outstanding sales person. He answered all of our questions. Our truck was not in stock and they had to search for it. I anticipated a month long wait and it turned out to only be about 2 weeks! I had running boards and a bed step installed earlier this week. Parts Department was great and so was the Service Department. If we ever need another vehicle, American Toyota is where we will shop 

Frannie Gaede's profile image
Frannie Gaede 
recommend  Recommended
4 years ago

I work with Richard Geyer for all my needs. He and the dealership always help me with the best and cost efficient work. I have never been disappointed. 

Business response:

It's great to hear from you! We appreciate your excellent review and hope to work with you again soon.- Hud Romero, Store Manager 

Frequently asked questions about Larry H. Miller American Toyota Albuquerque

How is Larry H. Miller American Toyota Albuquerque rated?

Larry H. Miller American Toyota Albuquerque has a 4.5 star rating with 11,079 reviews. 

When is Larry H. Miller American Toyota Albuquerque open?

Larry H. Miller American Toyota Albuquerque is open now. It will close at 8:30 p.m.  

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