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Larry H. Miller American Toyota Albuquerque
- Car Dealers
- Albuquerque, NM
About this business
Larry H. Miller American Toyota Albuquerque is a new and used car dealership offering a full lineup of Toyota vehicles serving customers in the Los Lunas and Santa Fe area. Our vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance for both small and large vehicles. We have a big selection of genuine Toyota parts and Toyota accessories. Visit our website for Toyota incentives and to search our large selection of cars, trucks, and SUVs.
Location details
5995 Alameda Blvd NE, Albuquerque, NM, 87113, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:30 p.m. | |
| Tue | 7:00 a.m. to 8:30 p.m. | |
| Wed | 7:00 a.m. to 8:30 p.m. | |
| Thu | 7:00 a.m. to 8:30 p.m. | |
| Fri | 7:00 a.m. to 8:30 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
The financing person I worked with, Jessica, was terrible. A literal fast talker. I have excellent credit and they wanted to give me 5.99% interest rate. I asked her to look at Nusenda and she refused. I said the sales guy told me 3-4% with my credit. She put the rate to 3.99% and said they’d call me if they for a lower rate. Yea right! I didn’t get a call about the final rate or who financed me. I got a temporary tag that expired may 1 due to computers being down. Fine. I’ve asked twice for a new tag and still haven’t recei... read more
Business response:
Ms. Stansbury, thank you for your review and feedback on our finance department. I attempted to reach out to you via phone and email, in order to better assist on your remaining concerns. In this email you will also find a new temporary tag for your use during the time your vehicle is being registered. Please reach out to me at your earliest convenience so I may provide further assistance on the matter. -Michelle Ortiz, Customer Retention Manager, 505-998-0177
RecommendedQuick and well done service on my Toyota
Business response:
Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Hud Romero, Store Manager
Purchase of a vehicle and scheduled maintenance.
Business response:
Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Hud Romero, Store Manager
There sales team is very professional and attentive
Business response:
It's great to hear from you! We appreciate your excellent review and hope to work with you again soon. - Hud Romero, Store Manager
Very good service from knowledgable, friendly people
Business response:
Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Hud Romero, Store Manager
I went in for an oil change at 9:00am. I didn’t ask for any kind of estimate for repairs. I know they were busy but I couldn’t get my car back until after I had been there for 3 & 1/2 hours. They gave me 3 sheets of repairs for over $3,000.00 dollars. I didn’t leave there until 12:30. I was totally overwhelmed by the time I got out of there.
Business response:
Hey Teri, it is unfortunate to see that you are not satisfied with our dealership. I would appreciate the opportunity to learn the details of your experience. Please contact me at your convenience so that I can be of further assistance. - Michelle Ortiz, Customer Retention Manager, 505-998-0177
The manager is a bully and the financing department screwed up my paperwork several times. They messed up my co-applicant’s social and had to re-run my credit 5 times. Then they ordered the black plate even though my paperwork was for the green one. I love Toyotas, but I think I will drive to Santa Fe for my next one.
Quick service, my appointment was on time.
Business response:
Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Hud Romero, Store Manager
Twice I’ve had issues with the service department. I bought a 2019 Mazda CX-5, and purchased the service agreement. When I took it in for 15,000 mile service, shortly after I left, the oil light came on. I called back to the service department, and they told me I’d have to go to a Mazda dealership to figure out why the light was on. I went to University Mazda, and the only problem was there was not enough oil in the reservoir. They filled it up, and the light went off and stayed off. I was in for 20,000 mile service and was ... read more
Business response:
Ms. Huffman, I would like to thank you for providing me with your feedback during our call. Thanks to the notes I took from your experience, I am able to address the problem areas in our service department, as well as review all concerns with my team. As stated during our call, I am more than happy to work with you directly once time for your next service arrives. That way I can make sure that the previous issue does not occur again, and that you and your vehicle are taken care of promptly and efficiently. -Michelle Ortiz, C... read more
Frequently asked questions about Larry H. Miller American Toyota Albuquerque
How is Larry H. Miller American Toyota Albuquerque rated?
Larry H. Miller American Toyota Albuquerque has a 4.5 star rating with 11,079 reviews.
When is Larry H. Miller American Toyota Albuquerque open?
Larry H. Miller American Toyota Albuquerque is open now. It will close at 8:30 p.m.
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