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Koons Westminster Toyota

4.6

About this business

Koons Westminster Toyota offers one of Maryland's largest selections of new, used, and certified pre-owned cars and trucks for drivers in Westminster and Baltimore, MD - as well as Washington, DC. And, every purchase at Koons Westminster Toyota comes with the Koons Concierge services included. At Koons, you can buy a car 100% online, eSign your paperwork, and schedule a delivery - all included when you buy a car, truck, or SUV from Koons Westminster Toyota. 

Location details

375 Baltimore Blvd, Westminster, MD, 21157, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.64,324 reviews
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Rhett Meneely's profile image
Rhett Meneely 
recommend  Recommended
5 years ago

We bi-passed 5 Toyota dealerships to work with the folks at Westminster Toyota, and it was well worth the hour-long trip in the pouring rain. Jason Pandoli spent hours emailing me with various options and incentives to meet my needs. I was pretty high maintenance to say the least, and he didn't miss a beat. I felt respected and appreciated the entire time, and I felt like he bent over backwards to assist me. 5 stars is an understatement! 

Business response:

Rhett, thank you for the recommendation! We are happy to hear that Jason took good care of you here at Koons Westminster Toyota, and we will certainly let him know that you appreciate his help. It was our pleasure to assist you, and we hope that you continue to enjoy your newly purchased vehicle! 

Mindy Shipman's profile image
Mindy Shipman 
recommend  Recommended
5 years ago

Drove over an hour to sell a car here! Worked with Nate and his team to get the top dollar. They were quick and helpful. Thanks! 

Business response:

Mindy - We really appreciate you making the trip out to see us at Koons Westminster Toyota. Thank you so much for rating us five stars! We hope we have an opportunity to work together in the future. 

Greg Jordan's profile image
Greg Jordan 
5 years ago

they're used car division is horrible to deal with. they really don't know what they're doing horrible customer service aren't even there for appointments on time. seems like every employee in there is there for his first day. go anywhere else for used car it'll be a better experience 

Business response:

Greg - I'm disappointed to see this review. We strive to provide excellent and accommodating service here, and I'd like to speak with you directly about what happened during your visit. I'm going to look up your contact information, but in the meantime, would you consider giving me a call? Thank you, Vitaly Gurvich - General Manager - 410-876-6400 

Samantha Harris's profile image
Samantha Harris 
recommend  Recommended
5 years ago

My boyfriend and I just bought a 2020 RAV4 Hybrid. We were so fortunate to work with Justin Schmitt! He is seriously the best. So knowledgeable, friendly, and just an all around great guy! Thank you Justin and Koons for a wonderful experience! 

Business response:

Thank you for the wonderful review, Samantha! It was a pleasure working with you and your boyfriend and we will let Justin know you appreciated his help. Congratulations from all of us here at Koons Westminster Toyota on your beautiful new 2020 Toyota RAV4 Hybrid! 

Chris Workman's profile image
Chris Workman 
recommend  Recommended
5 years ago

My wife and I just bought a used Volkswagen from them! The process was easy! We test drove half a dozen vehicles and our sales rep Matt didn’t make us feel like a burden. After we left we noticed an issue. We took it back a few days later and they fixed the issue no questions or hassle! Pam in service was very polite and helpful! Will definitely return for our next purchase. 

Business response:

Hi Chris - we're so happy to hear that you and your wife had such a great experience buying your new-to-you Volkswagen from Koons Westminster Toyota! Our team members in every department, from sales to service and beyond, take customer satisfaction very seriously, and Matt and Pam are indispensable. Thanks taking the time to share this five-star review, and we look forward to seeing you again next time! 

Javier Eloy Toro's profile image
Javier Eloy Toro 
recommend  Recommended
5 years ago

I highly recommend Koons in Westminster because the staff is very professional, honest and take into consideration your budget and transportation needs. I recently purchased a 2020 Sienna and got an amazing price. Keep in mind this is the second vehicle I purchase at this location since back in 2010 I purchased a Camry. Joanne and Steven from financing did an amazing job helping me and my wife get the best price and payment plan possible. Hands down the best car dealership in Carroll County. 

Business response:

Javier - A big thanks to you and your wife for trusting us with your business! We love to hear that you enjoyed working with Joanne and Steven to get a great deal on your 2020 Toyota Sienna. We appreciate you coming back to Koons Westminster Toyota and recommending us! 

Jerry Blevins's profile image
Jerry Blevins 
recommend  Recommended
5 years ago

Excellent car buying experience! Joanne Virgilio was my salesperson and she was great. Steven Breen handled my financing. Highly professional! 

Business response:

Thank you for taking the time to leave us a recommendation, Jerry. It's a pleasure to have your business at Koons Westminster Toyota! 

Barrie Blevins's profile image
Barrie Blevins 
recommend  Recommended
5 years ago

We worked and bought a car from Joanne Virgilio. We highly recommend her if you are looking for a car! Steven Breen was awesome with the financing. Second vehicle purchased from the Koon family. 

Business response:

It's great to hear from you, Barrie! Thank you so much for stopping by to recommend Joanne and mention Steven as well. We appreciate your business and wish you happy driving in your new vehicle. 

Robert Riker's profile image
Robert Riker 
5 years ago

Car listed for one price. Then told that’s not the price. 

Frequently asked questions about Koons Westminster Toyota

How is Koons Westminster Toyota rated?

Koons Westminster Toyota has a 4.6 star rating with 4,324 reviews. 

When is Koons Westminster Toyota open?

Koons Westminster Toyota is open now. It will close at 7:00 p.m.  

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