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Koons Sterling Ford
- Car Dealers
- Sterling, VA
About this business
The Koons Sterling Ford dealership is a Triple Crown Award recipient, making us one of the Nationa's Elite Ford Dealers. We earned that award with our commitment to providing our neighborhood friends in Sterling, Leesburg, and Reston, Virginia, as well as drivers in Washington, DC, with the professional, reliable car sales suport they need. With our convenient location on Route 7 in Sterling, VA, we are the easiest, most reliable way to buy a new or used Ford car or truck. And, with Koons Concierge included in every purchase... read more
Location details
46869 Harry Byrd Hwy, Sterling, VA, 20164, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Honestly, I loved every minute of dealing with this location, the transfer for my car was overnight, and Greg was a delight to work with. 9001/10, will come back whenever I inevitably need a new car again.
Mark Hunter is the best salesman ever. He put my needs in front of everything. I forgot my sunglasses and when I came back as he saw me drive up here at like sunglasses out. What a gentleman and help me get my computerized C Max up and running. He keeps tell me call me if you need anything I'm here for you. You know what he is. And they have a good service department too.
My fiance bough a bought a 2014 Ford Focus from this dealership. The car is absolutely unsafe. I have been with her to ford several times to get this issue resolved but nothing has happened. THE CAR IS COMPLETELY UNSAFE AND THE TRANSMISSION IS FAULTY. THE CAR GRINDS,SHUDDERS, AND STOPS WHILE DRIVING. Many mechanics stated that this is an issue with all ford focuses. DON'T BUY A FORD. This is the worst transaction experience we went through. The dealership has not helped to resolve the issue.
I bought a 2014 Ford Focus from this dealership in December '13. The car has been absolutely horrible and a huge safety hazard. I later found out that all Ford Focus models have the same issue. The transmission is faulty and the car continuously shakes, grinds, shudders, stops, and jerks while driving. I have brought this concern up to the dealership numerous times and nothing has been done to alleviate my concern. The service manager and mechanics accept the issue but they don't do anything to fix it. THIS WAS MY WORST BUYI... read more
My experience was easy and pleasant. I came from out of state for the low pricing and Sam took care of me.
Need a new Ford?? Talk with Sam Willard...he's da man!! Just got a new Focus for my daughter to head to college in. Great deal, very friendly to deal with. We shopped around at probably 20+ dealers to find the car we wanted with the options we wanted, and went back to Sam because he had the car at the best price.
I have had the worst experience of my life over the past 6 days with this dealership. I'm 5 hours away from this dealership so I am calling and texting the salemans. What do I get? Awful customer service and lies about pricing and financing offers. He even told me twice that because I wasn't physically there that I wasn't anyone's priority.
Best place to work, I been working for almost 2 years and I been helping people with this process, if you need anything please let me know, I am here to serve you.
Thanks so much for the service , great job all the time , fantastic !
Frequently asked questions about Koons Sterling Ford
How is Koons Sterling Ford rated?
Koons Sterling Ford has a 4.4 star rating with 4,084 reviews.
When is Koons Sterling Ford open?
Koons Sterling Ford is closed now. It will open at 9:00 a.m.
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