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Koons Sterling Ford
- Car Dealers
- Sterling, VA
About this business
The Koons Sterling Ford dealership is a Triple Crown Award recipient, making us one of the Nationa's Elite Ford Dealers. We earned that award with our commitment to providing our neighborhood friends in Sterling, Leesburg, and Reston, Virginia, as well as drivers in Washington, DC, with the professional, reliable car sales suport they need. With our convenient location on Route 7 in Sterling, VA, we are the easiest, most reliable way to buy a new or used Ford car or truck. And, with Koons Concierge included in every purchase... read more
Location details
46869 Harry Byrd Hwy, Sterling, VA, 20164, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Joey Stickman is our "go to" in the service department for all maintenance needs. We have purchased many vehicles from Sterling Ford and are frequent fliers. Joey is always attentive and prompt, and makes sure our vehicles receive the service and attention necessary. Thank you!!
I call Joey Stickman after 3 pm and told him about a tire that was leaking air. He took the car right away and fixed in less then an hour.
Service advisors have always been courteous and professional. Will keep doing business with them. I even sent Andre a $100 beer basket as a thank you! I would like to assist with your auto attendant system as it is antiquated and you can receive far superior efficiency for less money.
My wife and I have been taking our Explorers to Koons Ford for years. I've gotten to know many of the service personnel as well as the parts manager and a few senior technicians. They all have always been pleasant, professional and customer oriented. There is a comfortable waiting area, great coffee, and, if you schedule your appointment in advance, timely service.
I have purchased 3 cars from Koons and have always had a great experience. But, the service department doesn't match the car buying experience. I have found it the hard way that the service side is overpriced and doesn't completely fix issues. I had my car back on 3 separate occasions for the same issue only to find out it's still not fixed. This has cost me money each time and even when they agreed it was their mistake I had to argue, fight and threaten to take my car elsewhere in order to get a loaner car while they tried ... read more
I had the most pleasant experience on Saturday when I came in to meet with Greg Williams about the purchase of my new Explorer. Greg took the time to explain the options and how they differed depending on the trim package. I was able to test drive two Explorers and I felt real good about the vehicle I chose to buy. Just today, there was a minor issue with the tires and Greg and Allen saw me right away and solved the problem, giving me peace of mind at the same time. I highly recommend Koons Sterling Ford and Greg Williams es... read more
Well it was quite a drive from Warrenton but Sheehy Ford just didn't have the Focus we were looking for nor the selection is styles or color we wanted. Decided to go to Sterling rather than Silver Spring despite all the hype on the TV and found just the make model color and style we wanted or rather Henry did. He listened, got all our particulars, and then calmly strolled over the lot and found just the car we wanted waiting for us. No, we didn't have a trade-in so it was simply seamless plus we received the military discoun... read more
I had a wonderful experience purchasing my new Ford F-150. Everything was done over the phone, thru email and online. When I arrived I simply filled out some paperwork and drove off into the sunset.
Frequently asked questions about Koons Sterling Ford
How is Koons Sterling Ford rated?
Koons Sterling Ford has a 4.4 star rating with 4,131 reviews.
When is Koons Sterling Ford open?
Koons Sterling Ford is closed now. It will open tomorrow at 9:00 a.m.
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