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46869 Harry Byrd Hwy, Sterling, VA, 20164, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I have been a customer of Koons Sterling Ford since 1988. I have referred seven people (including one of my sisters) who all purchased and had great experiences here. I will always be loyal. Allen Schindler and his service team excel in all aspects of customer service. No, I'm not an employee, just a happy fan.
GREAT experience once again at Koons Sterling Ford! The technician and the advisor were extremely helpful, explained the issue and were straight forward. Thanks Koos Ford, I'm a service customer for life!
I walked around for 35 minutes and no one approached me. That's not a good crust impression. Incidentally, I found a Ford flex that I liked.
This place is great! Everyone was friendly and willing to work with me while purchasing my very first car. They even went to Delaware to get the mustang I wanted, I couldn't be more satisfied and I'm so glad they made the whole experience easy and enjoyable!
I'm updating a post from earlier today, which I will leave posted below. I'm updating because I just got a voicemail from the service manager, John, and he is working hard to correct an unfortunate situation. In hindsight I should've asked to talk to him while I was there, but I did not. I left a bit angry, and that is my mistake. Thanks, John, for help. Previous Post: I brought my F-150 in here for an oil change, and to find out what caused my check engine light to show temporarily. They accidentally charged my debit card 1... read more
Absolutely terrific sales experience. Our salesman, Matt, was efficient, friendly, and knowledgeable. We arrived late in the day due to a work commitment, but even though it was going to be late, we were never rushed. I had numbers in mind that I would accept and we quickly reached agreement on our trade and purchase price. Financing was quick and easy and they were able to beat my pre-approved bank rate. Highly recommended.
Jason, Alex, and Danny have done it again! Greatest guys I have worked with at a dealership ever. Will keep going back!
I'm very happy with the service at this location - had a seatbelt and an electric outlet issue - and they replaced both at no charge, along with my state inspection. Laurel was fantastic!!
I had a great expereince with Jason at Koons Ford in Sterling VA
Koons Sterling Ford has a 4.4 star rating with 4,565 reviews.
Koons Sterling Ford is open now. It will close at 9:00 p.m.
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