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Koons Falls Church Ford
- Car Dealers
- Falls Church, VA
About this business
Location details
1051 E Broad St, Falls Church, VA, 22044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Needed the check engine light checked, oil changed, coolant flushed, and an alignment done. They didn’t do the last two things because the service advisor “misunderstood” what was needed. Really? You misunderstood half of what I said and it still took you all day with my truck?? Unbelievable.
Recommendedif you need help in the service department make sure you see John or David! awesome guys...
They don’t pay for their trade ins, they will cash your banks check, but don’t send off payoff for your trade in.
I purchased a 2015 Jeep Grand Cherokee a month ago and left with one key because the second key needed a battery replacement. The salesman stated he would get it replaced and mail it to me because the service area said it would “take 2 hours to replace.” It does not take that long or much of an effort to replace a key battery but I let them handle it since I had a 2 hour drive home and I was already there for 8 hours. I sent a text to the salesman, emailed the Sales manager twice (May 23 and May 31) and got nothing in return... read more
You get nothing but stories lies run around and blown off. Never will I recommend this place to anyone. Nothing but a h/a for 2 weeks over $399.95 they promised to pay and yes it’s in writing. Go elsewhere there have to be better dealerships
Had to buy 4 new tires after buying a car here and driving it less than 50 miles.
RecommendedThe service department is fantastic! Service manager Shawn Murch is the best!
Frequently asked questions about Koons Falls Church Ford
How is Koons Falls Church Ford rated?
Koons Falls Church Ford has a 4.3 star rating with 6,978 reviews.
When is Koons Falls Church Ford open?
Koons Falls Church Ford is closed now. It will open tomorrow at 9:00 a.m.
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