Koerner Ford of Syracuse, Inc.

Aat therateofd 

on DealerRater

10 years ago

Rude and arrogant staff who do not seem to be interested in selling cars. Stay away from this run down dump..Lying weasels and a dishonest bunch.. 

Hanktd1847 

on DealerRater

11 years ago

Nasty place Old school dealer working hard to get as much of your money as possible. The place is kind of run down and a bit dirty. Not a very honest bunch here they did not even let me know about all of the incentives available when i was attempting to negotiate a purchase. I found out from another dealer about the additional cash back. 

Valp84 

on DealerRater

11 years ago

Scott was incredibly arrogant. As a matter of fact, everyone there was. I told them I could not buy without my husband and they were very pushy that I should buy anyway. To the point of lying to me saying I could buy the car, bring it home and if my husband didn't like it they would tear up the contract. Sorry boys...I'm not that stupid. 

drh117 

on DealerRater

12 years ago

I purchased my 2013 Ford Edge from Ben Raymond at Koerner Ford after having contacted another Ford Dealer. Be gave me the best deal and was very knowledgeable about the car and it's features. I would recommend Ben/Koerner Ford to any prospective buyers. 

kylegoods 

on DealerRater

12 years ago

Excellent customer service here, very friendly staff. Got the exact vehicle i wanted on the same day with every option i asked for and the color i requested. I could not be happier with my new car. Coming back here for my next one for sure. 

rich34lee 

on DealerRater

12 years ago

I bought a 2002 ford explorer from this dealership. It was clean and looked good.. but that is about it.. 2 days after I took delivery of the vehicle the engine light came on. I called the dealership and let them know. Due to my job I was not able to get it in right away. Well another week went by and I realized a annoying noise coming from the rear of the explorer.... come to. Find out the rear end was bad.... didn't even have it a month yet.... then I noticed several other things wrong with it that should have been taken c... read more

spc15 

on DealerRater

12 years ago

Dave Johns was an excellent employee to work with. He worked hard to make my first car purchase a memorable one. Every question I asked he was able to answer, and he was determined to find me the best deal. In fact, I drove out of the dealership with a Ford Fiesta SE instead of an S for approximately $400 more. I highly recommend him to both new and seasoned purchasers. 

jenford 

on DealerRater

12 years ago

I always get a fair price and wonderful service. Joe Potocnak has the best customer service I have experienced. He speaks in language I understand and always is sympathetic to budgetary concerns. I have a 2008 Focus and replaced a 2003 Windstar with a 2013 Focus recently. 

unicornbdk 

on DealerRater

12 years ago

I had to get my sway bar fixed that a another place told me about it but didn't tell me about anything else so I called and brought my colbat in and the told me that my brakes and rotters and my ball bearing need to be replace or I would be going to far so I told them to please replace them