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Koerner Ford of Syracuse, Inc.
- Car Dealers
- Syracuse, NY
About this business
Location details
805 W Genesee St, Syracuse, NY, 13204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
DO NOT BUY FROM HERE! ! Purchased an explorer that I was told had 6,000 miles from test drives. Not even two weeks later the check engine light is on. Was told that the car had been used by a sales manager as his personal car! I paid full price for what I believed was a new car!! They also gave me nearly $10,000 less for my trade than they are trying to sell it for now!
Rude, pushy, crass and unprofessional. The sales manager used the F word in casual conversation the fist time he met me and my wife - as though it’s socially acceptable and expected. The young salesman found several vehicles that were not specifically what we were looking for, and kicked the door and thanked us for wasting his time when we didn’t buy one (at best 60K). We went to Don’s Ford in Utica and were treated like VIPs.
2 days over warranty the car exploded Yes I do understand how a warranty works.. AS WELL AS CUSTOMER SERVICE!! purchase a 2009 Malibu with 72,000. 2 days after the warranty (60 day) expired, the car exploded! every light on the dash board was lit with problems....from the tires to the engine. supposedly new tires and all are deflating. monthly payment with additional 1480.00 to pay to get this taken care , oxygen sensors, wheel bearings and that's not all. When I was assured this vehicle would at least get me through 6 month... read more
Service I made an appointment at 10am to get an oil change and a recall done on my car which was said to take about an hour. I dropped my car off that morning around 7:15am and put my keys in the drop box and parked my car near the service enterance. When I got out of work that day around 4:30, I noticed I had not recieved a phone call about my car so I figured I would call to make sure my car was done before I picked up my car. When I called, I was told I had never dropped my car off and they looked around the parking lot t... read more
Don't Trust Them Purchased used car they supposedly inspected based on the NYS Inspection sticker in the windshield. Less than 3K miles later brake pads disintegrated due to severe rust. No way they met Inspection standards. Beware.
Ripoff artists They tryed to sell lease I wanted finance They come up with 2011 f150 for 16,500 and then they offer me a thousand for my trade then raised the car to 17,500 to basically get my trade for nothing and pay a thousand dollars more they offered 460 payment on a car almost 10 yrs old buyers beware.
Rude service Department and Cashier Whether a customer is in person or on the phone, service should be the same. In this case, it was rude in both cases. Tammy the cashier was rude to my son, in person when he approached the counter to pay for his car, she didn't even acknowledge him. I was on the phone and could hear the entire conversation. Telling my son to "write down" credit information is unprofessional when she could have just taken the phone (which after he put me on speaker, she did). She still had a "you are bother... read more
Outstanding Service Department Thank you Bryan, and your staff in service! My daughter was traveling home to Baltimore, from Clarkson, when the wheel bearing went on her Expedition. In the face of what was clearly a busy day ( Friday of Christmas break) for the service department, they made every accommodation to get her on the road and on her way! You buy a vehicle on quality, and hope for the best price. But, without a service department to stand behind the product, your investment is deminished...significantly, over the l... read more
Liars I explained I didn't want my credit ran until I knew for sure it was the car I wanted as I was shopping g around still. I stated it several times and the salesman said oh it's a soft inquiry and doesn't do anything to your credit. As I was sitting there I got a ping from credit karma saying there was a hard credit inquiry on my credit! Sure enough! The finance guy was like well you can't get a car without an inquiry. I'm far from stupid and I know that. But I didn't want a credit inquiry until I was sure that was the c... read more
Frequently asked questions about Koerner Ford of Syracuse, Inc.
How is Koerner Ford of Syracuse, Inc. rated?
Koerner Ford of Syracuse, Inc. has a 4.4 star rating with 1,427 reviews.
When is Koerner Ford of Syracuse, Inc. open?
Koerner Ford of Syracuse, Inc. is closed now. It will open tomorrow at 9:00 a.m.
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