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Keith Alexis - State Farm Insurance Agent

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About this business

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. 

Location details

2135 Plainfield Ave NE, Grand Rapids, MI, 49505, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.21,563 reviews
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JORDAN W's profile image
JORDAN W 
2 years ago

State farm is a horrible home owners insurance they don't even cover half of the problems that would normally accure with home sure as water damage pipes busting. Had a payout of 1790.81 for pipe busting and visible mold and water Damage. I would highly recommend staying away from this company if you are a home owner. Oh on top of that I still have to pay a 1560 deductible what the hell is the point of paying me out that much if I have to throw that much back into it. Again stay away 

Luis R's profile image
Luis R 
2 years ago

I was involved in a vehicle accident by a State Farm customer. I was rear ended and police determined other vehicle at fault. State Farm "insisted" I use their shop to repair my vehicle which is illegal. Because I didn't use their shop they penalize me by using delay tactics to get back at me I feel. Mind you my car is from another state so I have to purchase plane tickets to get back to my state and back to try and pick up my vehicle. Only to find they are using more delay tactics and demanding to use unusable rusted used p... read more

Michael J.'s profile image
Michael J. 
2 years ago

I've had nothing but great things to say about them for my auto and homeowners insurance. But when I applied to life insurance, I'm a 41-year-old retired Army veteran. Most if not all of my medical issues are due to my service to this country, yet they said my height and weight(68" 200lbs), alcohol use(I haven't had a drink in 3 years), mental health, marijuana use(CBD not THC), and chronic pain. If you are in anyway affiliated with the US Military as an active member or a veteran, do not use StateFarm for anything as they s... read more

Kathy B's profile image
Kathy B 
2 years ago

We recently had hail damage to the roof of our home. A week later, and before we could even file a claim for this damage, our roof was further damaged by heavy winds, rain and additional hail. We filed a claim with our insurance company, State Farm. The adjuster's report said we had 65 shingles that were damaged and/or missing. There was additional damage to some siding, rain gutters, and air vents. Our roofer looked over the report and the damage. The roofer's assessment was that we had to replace the roof. State Farm would... read more

Garland H.'s profile image
Garland H. 
2 years ago

I have had an extremely bad experience with State Farm The adjuster comes across extremely rude, and accusatory. First off, I do not want to be in a rental car forever (as she all but indicated in 08/9/2022) when I called in because of mechanical issues that I was having with a rental. I would much rather have my truck repaired and returned to me. The adjuster has accused me of everything under the sun, seeming to think that I would rather remain in a rental car. Could you please have a supervisor to give me a call? When I l... read more

Emma C's profile image
Emma C 
2 years ago

My car was recently involved in an accident with another customer of StateFarm Insurance. The accident was entirely at the fault of the other driver, as determined by the local police. StateFarm gave me a total-loss settlement that was thousands below what it would cost for me to even replace my car with something comparable, not to mention the injuries I suffered. I'm now having to hire my own private adjuster in the hopes of being fairly compensated and I'm left with no car in the mean time. By far the worst experience I h... read more

Madeleine P's profile image
Madeleine P 
2 years ago

They only get 2 stars because they still have good employees that are competent. I bought a new vehicle, called days in advance of going to the DMV to get tags. Spent 45min on the phone going over in detail what my coverage would be. Got emailed a copy of the coverage as well. However, when I got the DMV, State Farm had never finalized the new coverage. So I could not get tags. Now I have to take off work to get this completed so I can get my new car out of the parking lot it is sitting. 

M J G's profile image
M J G 
2 years ago

This company is despicable and horrible. They dropped me like a led balloon because I had a claim in the first year of having State Farm. I paid my money to them on time and in full every 6 months. My agent did not even fight for me. Terrible company. During the painful 10 1/2 months to get my home fix they were NO help to speed up the process. If I could give them minus 1 million I would. My suggestion is to just pass right by the offices and not go in. 

Neil M's profile image
Neil M 
2 years ago

Takes time policy started, they don't care alive/dead deer crash took 14 hrs tow truck arrive do adequate time radiator blow up who pays damages civil, and then what break tibia, spine split two places who pays knee replacement 24 titanium screws hold tibia place you think easy try push shop cart not work have low back check out spine specialist another 100000, who pay all repairs 9500 who pay tow truck who pay body shop who pay attorneys fees 95000, who pay medical, work loss, who pay rehabilitation, surgeriesx5 who pay mri... read more

Frequently asked questions about Keith Alexis - State Farm Insurance Agent

How is Keith Alexis - State Farm Insurance Agent rated?

Keith Alexis - State Farm Insurance Agent has a 1.2 star rating with 1,563 reviews. 

When is Keith Alexis - State Farm Insurance Agent open?

Keith Alexis - State Farm Insurance Agent is closed now. It will open on Monday at 9:00 a.m. 

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