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Keith Alexis - State Farm Insurance Agent
- Insurance
- Grand Rapids, MI
About this business
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location details
2135 Plainfield Ave NE, Grand Rapids, MI, 49505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Do not use the towing claim. My insurance was not renewed due to 3 towing claims in 2 years and the driving records of 2 other people that used to live with me, one who had a coverage claim almost 4 years ago and one with a claim, 2 and a half years ago!
They charge me a lot, from 40 bucks a month to over 100 for no reason. I formally requested information about the facts. 1: State Farm had not responded. 2:The Agent Amanda Christiansen, had not responded. 3: I went to check my account, and now is blocked. If they charge me without contacting me, I guess will have to see how to a court case. They used to be good, seen like they getting crappy and not responding to their customer. I demand some actions / respond from them, before I take any action(s) Agent Amanda Christiansen... read more
State Farm is horrible!!!! They are there every month to take my payment quickly . But when I file a claim on my weather damage roof to be replaced they are quick to deny me.
I belong to State Farm in ******** with Phillip pool and all I can say is they are awesome I been with them for a minuet for the most part paid my bill on time with a couple hiccups here and there. Today I got home from work hands full of groceries and food from work. I locked my keys in my car and could t get in my apartment tired to use the app to set up a locksmith and my wallets in the car called Lucy at the Phillip Pool office and she personally called a locksmith in my neighbor hood found one the cost was 40 bucks I di... read more
I could not be more disappointed by my experience with State Farm. In October, one of their customers hit my car while it was parked, causing significant damage. All parties agreed he was at-fault and State Farm towed the car to a body shop for repairs. Fast forward to January and I still do not have my car due to a back-ordered part. State Farm originally agreed to cover the rental car for a month, but I've spent hours of my life calling them EVERY WEEK since the end of October to extend my rental coverage. Today, even thou... read more
It's been 4 weeks since a State Farms customer hit my wife while driving through an intersection. State Farms has been impossible to deal with and tried to pass blame, even though the police showed the woman at fault. We have yet to receive as much as the towing charge back let alone a settlement of the accident. I have not been a fan of State Farms since the 70s.
About a month ago my sons car broke down on the side of the highway. It took State Farm 5 hours to get a tow truck there. It is completely unacceptable for it to take 5 hours. We live in the ******* metropolitan area with hundreds of tow truck companies available. He was on the side of an extremely dangerous highway and his life was in danger. I talked to customer service that night and they tried to get someone there sooner but I talked to about 4 different people and kept getting transferred. It took about 45 minutes to ta... read more
If I could give a zero star review I would. I hope State Farm listens and looks up the call. On December 31, 2022 at 11:00- 11:25 Am (Mountain time) I spoke to Nicole about my issues on signing documents for auto insurance, she explained to me that the site was down. I expressed calmly that it's frustrating for me and that it's not a good start to the relationship between State Farm and me because I just switched. The attitude she gave me after that comment was the lines of " Take my two options that I have given you or kick... read more
After being in an accident caused by a driver with State Farm insurance, I have had the worst experience ever with an insurance company with this whole ordeal. After my insurance company determined the State Farm driver is at fault and owes for the damages, I was responsible for every step of making sure things were taken care of. Other insurance companies were very helpful in the process but State Farm was not communicative and had a different person for every phone call made, no consistency. After searching myself for a re... read more
Frequently asked questions about Keith Alexis - State Farm Insurance Agent
How is Keith Alexis - State Farm Insurance Agent rated?
Keith Alexis - State Farm Insurance Agent has a 1.2 star rating with 1,563 reviews.
When is Keith Alexis - State Farm Insurance Agent open?
Keith Alexis - State Farm Insurance Agent is closed now. It will open on Monday at 9:00 a.m.
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