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Keith Alexis - State Farm Insurance Agent
- Insurance
- Grand Rapids, MI
About this business
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location details
2135 Plainfield Ave NE, Grand Rapids, MI, 49505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
State Farm agent instructed me to remove trees from my property that were going to cause damage to a neighbors property after storm that damaged a good portion of ****** **. They sent a claims inspector out to review damage of property and he did an atrocious job. Now State Farm is trying to cut me a check for about 10% of the damage that has occurred to my property.
I’m contacOng you in wriOng to complain about my recent claim (***********) which has been declined in part. I live in north ******* and in the recent months have had some severe wind storms. I observed pieces of my roof and shu?ers being dislodged from the home. Literally sca?ered in the yard. Every storm seems to conOnue to deteriorate the roof more. I am very concerned that I will conOnue to have damage and pray I don’t have interior leaks or addiOonal damage to the underlying wood securing the roof to the home. I have ha... read more
Like A Good Neighbor my ***! Have had homeowners insurance with this company for over 45 years and not ONE claim. My “Good Neighbor” did the following to reward my loyalty and many $$$ paid to them: In my annual policy , on my declarations page, when I opened this year was an indication of “roof in need of repair or replacement “ then a letter stating that I needed to “complete these repairs” as they claimed this was from an underwriting survey. There was no “survey” - no one on my property the day this “survey” was supposed... read more
Asked for a quote 2 years ago, decided to go with another competitor that's cheaper. Every three months since that first quote I am getting harrased by state farm agents constantly even after I respectfully stated I'm not interested.
On 03/18/23 I was driving southbound on I41 near ********* ***A vehicle belonging to a State Farm auto policy holder was in front of me on the interstate. The vehicle was pulling a unclosed trailer filled with what appeared to be construction site waste (scrap wood 2x4s, drywall, etc). It was partially covered by a tarp with ratchet straps. A piece of busted drywall came out of the trailer and struck the driver's side side-view mirror of my car, causing damage and rendering the mirror inoperable. My wife, who was in the pass... read more
Nathan S****** did an outstanding job in educating me on the benefits and better coverages on my homeowners insurance and auto insurance offered by State Farm compared to what I was getting with *********** and was able to save me $1200 with lower deductibles with better coverage. All of my extra questions that I had were answered even when I needed him to go over some of them 3 times. I am so happy that he was persistent and stayed in touch with me even though I was in and out of town for months before I had time to take a ... read more
4 years of paying into policy after policy, thinking I could trust my insurance company for once just to find out my policy won't be renewed due to me actually using the service I'm paying them for. Absolute joke of a company
If I could give zeros stars, I would. I had a tree fall on my house. State farm is not a good neighbor. They didn't even try to do right by me. State farm is NOT there for you. State farm isn't interested in helping you when you need it. They only want your money.
I had car insurance through state farm. I had to file a claim and the service was the worst you can imagine. The following are the issues: significant extensive delay in processing the claim and assigning the claim, lack of communication from claims team, communication of inaccurate information, lack of due diligence, lack of integrity in the process and the personnel involved. I have decided to terminate their service and buy another car insurance To be honest they deserve 0 star rating. They don't even deserve to be called... read more
Frequently asked questions about Keith Alexis - State Farm Insurance Agent
How is Keith Alexis - State Farm Insurance Agent rated?
Keith Alexis - State Farm Insurance Agent has a 1.2 star rating with 1,563 reviews.
When is Keith Alexis - State Farm Insurance Agent open?
Keith Alexis - State Farm Insurance Agent is closed now. It will open tomorrow at 9:00 a.m.
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