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Keith Alexis - State Farm Insurance Agent
- Insurance
- Grand Rapids, MI
About this business
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location details
2135 Plainfield Ave NE, Grand Rapids, MI, 49505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good as long as you don't make a claim. Then they will lie and drag it out.
State Farm is a wast of money. They wouldn’t cover my rental vehicle after my policy limit even though they wasted two week of my coverage to get my car to the body shop. They said it wasn’t their fault even though it was their tow department that wouldn’t send a tow truck to pick up my car. They rip you off. You will have to pay to fix their mistakes!
I am very upset my pipes burst when it was cold ceiling fell in , call state farm and what for sent me a check for 1,700.00 and my carpet mess up walls everything it cost me 3,000.00 the fix my ceiling not counting , the walls and floors. my money again and than they call me today to say they cancel my home owners insurance, as a insurance company you can't be more lower than that and I being paying them , for over 20 years , and they put a limit on me to tell you can only have so many claims , they are freakin kidding me. r... read more
State farm is very deceiving, when it comes to explaining to customers there policy information. I had the misfortune of been one of them, after soliciting me over and over again, I decided to hear what they have to said, they quoted me a lower policy, after transferring my insurance to them everything they told me was a lie. Never recommend to do business with this company
Price wise they beat out the company I had previously had for 8 years by over $1000/yr. on my homeowner's policy which is why I initally switched 8 years ago. Everything was ok until we bought a new car and had a claim. Instead of adding the new car as instructed, in person, having explained "adding, not replacing" multiple times, the agent dropped the coverage on my car and replaced it with the coverage on the new car, unbeknownst to me for two weeks. Spent a whole day trying to get it fixed and being treated by the agent t... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated March 7, 2023. While we cannot share specific details in this public response, our Claims Department contacted the complainant on March 2, 2023, to address his concerns. We were unable to resolve this matter to the consumer’s satisfaction, but we will review and consider new information if presented. Sincerely, Hail Reconciliation Unit 1-800-State Farm (1-800-782-8332) State Farm Fire and Casualty Company
I have been with State Farm for over 30 years and I accidentally backed into someone’s door on their car. I get told at the time of the accident that my rates probably won’t go up because it’s very little damage but guess what they went up by $60 a month for my very first accident. If this is a good neighbor I’d hate to see a bad one! I paid my insurance but I won’t be keeping them! No customer loyalty.
I am trying to contact the company by either phone or e-mail to get an answer why my bill has increased without sending me a notice either by text or email I was scheduled for phone appointment for follow up nobody called me I sent text and emails and called to get the answer and nothing until now not recommended at all and I would like to get my money back thank you
They are good for collecting your money and they are also good for denying when you file a damage claim on property.
content://media/external/file/17737 this vehicle was deemed repairable by statefarm yet my attorney said it was totalled! Maybe statefarm needs to rethink their expenditures on tv commercials! James ** *******
Frequently asked questions about Keith Alexis - State Farm Insurance Agent
How is Keith Alexis - State Farm Insurance Agent rated?
Keith Alexis - State Farm Insurance Agent has a 1.2 star rating with 1,563 reviews.
When is Keith Alexis - State Farm Insurance Agent open?
Keith Alexis - State Farm Insurance Agent is closed now. It will open on Monday at 9:00 a.m.
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