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JW Marriott Indianapolis

4.5

About this business

The JW Marriott Indianapolis is a luxurious and spacious hotel complex that serves as the premier convention headquarters hotel in Indianapolis with more than 103,000 square feet of meeting, banquet and exhibit space. 

Location details

10 S West St, Indianapolis, IN, 46204, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.58,168 reviews
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Eleodor Sotropa's profile image
Eleodor Sotropa 
7 years ago

This is the best hotel in the Midwest, bar none. Large rooms , great location and superb service not only for me, but for the entire event hosted here. I did not hear anything but rave reviews from all our participants. The conference facilities and the support on these have been much appreciated by all presenters, making it a worry free event. On the personal side, the service on the Concierge 31st floor has been always with a smile. 

Lopezz Cassi's profile image
Lopezz Cassi 
recommend  Recommended
7 years ago
Missy Grau's profile image
Missy Grau 
7 years ago

We came with a group with over 60 rooms and really wanted to stay at the JW Marriott for our event as we did in the previous year where we had a great experience. We as a group this year experienced some of the rudest and incompetent wait staff. Several of our families were treated poorly as if we were annoying waitstaff to purchase food and drinks. Several people in our group and others were double and even triple charged on their cards. The security guards harassed many guest as if our event was an inconvenience. This was ... read more

Business response:

We’re sorry we have fallen short of our goal to deliver an excellent experience. This is not typical of our team, and your feedback will be used as a training tool for our associates. Again, we appreciate your candor and hope you will one day give us a chance to regain your confidence. 

Mike Bolner's profile image
Mike Bolner 
7 years ago

Awesome place. I recomend it. Great staff and convenience to downtown Indianapolis makes it a great choice when staying there. 

Michele DeStefano's profile image
Michele DeStefano 
7 years ago

Nice hotel, helpful staff, bustling sports bar and a more elegant lobby bar as well. Centrally located with a fairly easy walk to nearby restaurants and shopping. 

Business response:

Thank you for the 4 stars Michele! We hope to see you again soon. 

Timothy Smith's profile image
Timothy Smith 
recommend  Recommended
7 years ago
Lisa Blankenship's profile image
Lisa Blankenship 
7 years ago

Awesome hotel and convenient in location. I would give it 5 stars but parking is way too expensive. We ended up parking in the garage connected for $20 less/night. Staff is excellent. 

James White's profile image
James White 
7 years ago

Nice and clean the event space was roomy and staff were very professional. 

Betty Sabinske's profile image
Betty Sabinske 
recommend  Recommended
7 years ago

Frequently asked questions about JW Marriott Indianapolis

How is JW Marriott Indianapolis rated?

JW Marriott Indianapolis has a 4.5 star rating with 8,168 reviews. 

When is JW Marriott Indianapolis open?

JW Marriott Indianapolis is open now. It will close at 6:00 p.m.  

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