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JW Marriott Indianapolis

4.5

About this business

The JW Marriott Indianapolis is a luxurious and spacious hotel complex that serves as the premier convention headquarters hotel in Indianapolis with more than 103,000 square feet of meeting, banquet and exhibit space. 

Location details

10 S West St, Indianapolis, IN, 46204, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.58,105 reviews
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Deborah Roberts Westoby's profile image
Deborah Roberts Westoby 
10 years ago

We have been treated very kindly here. We give a shout out to Riley at the front desk and all the wonderful waitstaff that served the CJCA and PbS crowd for the last three days. The catered food was outstanding. We recommend JW Marriott and give it ☆☆☆☆☆☆!!! Aglow International will love it here in November!!! 

Mandy Alexander's profile image
Mandy Alexander 
10 years ago

I recently stayed at the JW Marriott in Indianapolis for a National Training event and was super impressed with how smooth the event ran from start to finish. The staff had exceptional service and were very accommodating. If you are wondering about a good place eat - their concierge attendants never disappoint. In fact, we were VERY impressed with every restaurant they recommended. Rooms were spacious, comfortable and had great views! I highly recommend to anyone staying in Indianapolis. 

Leah Beetchenow's profile image
Leah Beetchenow 
10 years ago

My stay here was nothing short of wonderful! The staff is incredibly kind and helpful. I am disabled and on the 2nd day of my stay I fell and hurt my knee. I was very well taken care of by many members of the staff and I cannot thank them enough! My visit to Indianapolis has been amazing! 

Magaly McElroy's profile image
Magaly McElroy 
recommend  Recommended
10 years ago
Kaitlyn Renee Ashby's profile image
Kaitlyn Renee Ashby 
10 years ago

Customer Service at this hotel is zero. Have stayed here and been around the hotel for events and at all times they acted in this manor. 

Business response:

Please accept my sincere apologies for the problems you incurred. We have fallen short of our goal to deliver a memorable experience and for that I am truly sorry. If you would like to discuss this further, please contact me at 317.860.4911. I do hope you will give us a chance to regain your confidence. Phil Ray, General Manager 

Justin Dreslinski's profile image
Justin Dreslinski 
10 years ago

#NACUFS2015. Thank you JW Marriott staff for creating an exceptional experience for me and my colleagues during the conference. Every moment was well orchestrated. The friendly staff, excellent food and beautiful rooms exceeded my expectations! 

Dapperdon Smith's profile image
Dapperdon Smith 
10 years ago

This hotel is truly awesome & service is excellent !!!!! 

Michael Shane Downham's profile image
Michael Shane Downham 
10 years ago

The First time we stayed here was January 2015. we stayed on the 25th floor on the downtown side. The package we had at the time was the New Years package. It included the room, parking, and a comp. drink at your time of choosing. We chose 30 mins from check in ..( all online) we arrived and checked in.. they then told us to go around the block and park another block down.. come to find out, that was the government center parking lot.. we finally found the parking garage and we were told we might not get a parking spot they ... read more

Steven Urtel's profile image
Steven Urtel 
recommend  Recommended
10 years ago

Simply marvelous.... 

Frequently asked questions about JW Marriott Indianapolis

How is JW Marriott Indianapolis rated?

JW Marriott Indianapolis has a 4.5 star rating with 8,105 reviews. 

When is JW Marriott Indianapolis open?

JW Marriott Indianapolis is closed now. It will open at 9:00 a.m. 

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