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JW Marriott Indianapolis
- Hotels
- Indianapolis, IN
About this business
Location details
10 S West St, Indianapolis, IN, 46204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Expected it to be alot cleaner and more comfortable beds. Not what I thought the Marriott was going to be.
Business response:
Thank you for your post and I’m sorry we did not meet your expectations. Be assured I will share your comments with my housekeeping team and we will take correct action. I do hope you will one day give us a chance to regain your confidence. - Phil Ray, General Manager
Great atmosphere but expected better cleanliness from a premier hotel. Many areas in our room were caked with dust. Tiny bathrooms.
Business response:
Hi David. Thanks for your comments about the atmosphere. Please accept my sincere apologies for the less than stellar impression with there rooms. This is not typical of our team and we will take steps to correct these issues. I do hope you will one day give us a chance to regain your confidence in our facilities.
We celebrated our 20th Wedding Anniversary here. Kevin H. really went out of his way to make our stay special. All of the staff were very friendly and courteous making this a wonderful way to spend our special evening. Thank you!
Business response:
Hi John! That' wonderful. Thank you for choosing to celebrate your 20th anniversary with us. We wish you many more years of love and happiness!
Recommended
Recommended
Very nice hotel with large rooms and nice for the business traveler or families. Within walking distance to everything and you don't have to go outside. Pool is small but good for young kids. Staff is very helpful and a Fridays and Starbucks on site is a plus.
Business response:
Thanks Debra! We appreciate your kind words. Awesome Fridays was convenient for you...perks of having multiple hotels right next to each other. Did you get a chance to try one of our restaurants High Velocity or Osteria Pronto? Thanks again for your review!
RecommendedI love working at the JW MARRIOTT its i plan to grow w the company
RecommendedIt was awesome wonderful view we will be going back
Exceptional service. I feel like royalty. The shower is amazing, even if there isn't a bathtub. Love the pool/hot tub. The suite is spacious with ample outlets. The staff is more than helpful. Extremely happy with room service. What an excellent way to burn off a Colts loss to the stupid Patriots.
Frequently asked questions about JW Marriott Indianapolis
How is JW Marriott Indianapolis rated?
JW Marriott Indianapolis has a 4.5 star rating with 8,896 reviews.
When is JW Marriott Indianapolis open?
JW Marriott Indianapolis is closed now. It will open at 9:00 a.m.
Browse nearby in Indianapolis, IN
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