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JP Charlotte

4.1

About this business

Location details

601 S College St #1829, Charlotte, NC, 28202, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.1251 reviews
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Dianne Hill Anderson's profile image
Dianne Hill Anderson 
7 years ago

The stay was wonderful. However I was DOUBLE CHARGED for one room!!! There for a conference on Saturday!!! I’ve called repeatedly and no one will call me back about this erroneous charge. I am amazed that a hotel of this size is so slack about customer service. 

Ginger James's profile image
Ginger James 
7 years ago

The room was was nice, but I was shocked at a charge for wi-go and at This price I thought I would get a complimentary newspaper. Room was clean and comfortable. But at 3:45pm I had to call for them to clean my room and was told we have til 5:00. 

Business response:

Thank you for the great review, Ginger! We're happy to hear you enjoyed your time with us. 

John Kelly's profile image
John Kelly 
7 years ago

The family had Christmas brunch at JP's. We have had holiday brunches at a number of top restaurants over the past 40 years and this one was as good as anyone we have attended. The food was the star, the staff friendly and attentive. JP's will definitely see us return in the coming year. 

Business response:

We are delighted to hear everyone had something they enjoyed! We will also keep your suggestion in mind for the ham or turkey to be added to the carving station. We look forward to your next visit! 

Jamesia Bethea's profile image
Jamesia Bethea 
7 years ago

The view was great and I slept good but for the price I expected more the Westin needs to lower cost or update rooms the lobby area is nicer than the actual room 

Mo Lew's profile image
7 years ago

While not the largest or the most beautiful room, this hotel was quite nice and the staff absolutely outstanding! The rooms are earth-tone focused and I generally like more color. The concierge, Eugene McKeiver, was professional, personable and attentive. Dominique, at the front desk, showed a refreshing enthusiasm that made it a pleasure to speak with her. Great workout room and pool as well. There are also plenty of things to do around the hotel, within walking distance. We celebrated our 11th year anniversary and thorough... read more

Business response:

Thank you so much for your 4-star review, Mo. We're so happy to know that you had such an enjoyable time with us. Does this mean that you'll be visiting us again? We'd love to earn that extra star from you. 

Brenda J Jones-Smith's profile image
Brenda J Jones-Smith 
7 years ago

Had a wonderful time everyone was very nice. The food was great and the room was perfect. 

Business response:

Thank you for an outstanding review, Brenda! We are thrilled you enjoyed your stay. Care to share any special memories from your visit? 

GoldenGirl Gogetter Lucas's profile image
GoldenGirl Gogetter Lucas 
7 years ago

This was my first stay at the hotel, I expected way more courtesy service from employee. Didn't know about valet parking until I checked in. Didn't receive help for my luggage. I'm assuming it was a ball night there during my stay in hallway was crowded. My room was very comfortable during my stay but a guest on my floor was loud talking and slamming doors throughout the night. 

Jessica Williams-Lady Marshall's profile image
Jessica Williams-Lady Marshall 
7 years ago

I work for the Western as a housekeeper I enjoy working for Westin it is safe wonderful staff wonderful guess and a hotel is wonderful it's secured and safe a great place to stay when you're visiting Charlotte North Carolina 

Gary Cook's profile image
Gary Cook 
7 years ago

I would have given this a 5 star, however at over 200.00 a night and you still charge me 12.95 for wi-fi is totally unexceptable. I'm half tempted to give you a 2 star rating. 

Frequently asked questions about JP Charlotte

How is JP Charlotte rated?

JP Charlotte has a 4.1 star rating with 251 reviews. 

When is JP Charlotte open?

JP Charlotte is closed now. It will open tomorrow at 9:00 a.m. 

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