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Joe Nachbaur - State Farm Insurance Agent

1.3

About this business

Located in Jersey City, NJ Joe Nachbaur State Farm Insurance offers all types of insurance such as Auto Insurance, Home Insurance, Life Insurance, Renters and Business Insurance. Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. 

Location details

505 Central Ave, Jersey City, NJ, 07307, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
1.31,590 reviews
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Carmela B.'s profile image
Carmela B. 
2 years ago

Ive had State Farm car insurance and homeowners insurance for 25 years in **** ****** . My car premium has been going up at a ridiculous amount. Shame on me for staying with them for as long as I have and trusting them to be honest ! I have been paying $15,000 a year for 5 cars which ran me around $1250-$1300 a month . I called ***and got a quote for $7200 a year . That’s a huge difference which leads me to believe they are ripping people off so badly and I’d like to know what I can do about it? 

kellie k's profile image
kellie k 
2 years ago

State Farm Claims depart is horrible. I am a 30-year customer that got hit in an auto accident. not only did they treat me like they couldn't care a less they never looked into my claim and said I was a fault for rear-end collision. They wrote down I violated a vehicle code that does not even exist in the state of **. When I called them out they just ignored me and never returned phone calls and the agent we have is useless and not helpful at all. 

Business response:

Thank you for the opportunity to reply to your correspondence. While we cannot share specific details in the public response, our Claims Department contacted the complainant to address concerns. 

Toni H's profile image
Toni H 
2 years ago

State Farm, well I can tell your this we have not gotten the "******* ******* Service", that is for sure. We Roof damage, a broken window, and hail damage from a storm that happen in December of 2021. It is now April 2022 and State Farm has not helped us but took 500.00 deposit and did nothing. The first person they sent to the house came over and then told us they don't do residential work so that made no sense. The second company E******* **** must be a scam they made appointment four time and failed to show up. When they ... read more

Steven H's profile image
Steven H 
2 years ago

State Farm’s clams don’t care to do there job , was told to down load a app and send pic and info . After talking to my agent Adam rope , they stated that’s not my responsibility that’s why I’m paying them .it is going on 3 weeks and no parts ordered or anything just a ok on the repair by State Farm , called on 4-8-22 morning the clams person didn’t want to talk to me after seeing I down loaned the text part , even stated you have the texting part know even through had not been received by the phone , cust service suck at St... read more

Stefan R's profile image
Stefan R 
2 years ago

This is the worst insurance company I have ever come across. It’s hard to know where to start with their antics, but I’ll try. 1) they don’t make the claimant whole. They attempted to do a substandard repair on our 80k vehicle, even though their party was fully at fault. Two other body shops said a new bumper is needed and State Farm’s “preferred” body shop wants to put body filler on the bumper so they can save a buck. State Farm also tried to put you in a non-equivalent vehicle, again to save a buck. I would say that this ... read more

Sara S's profile image
Sara S 
2 years ago

Double charges for the same vehicle. They were supposed to transfer my vehicle to ******** office. Instead they are doing dipping and won't stop double charging me. They also are charging me for a vehicle I asked several times to be removed. I can never get ahold of anyone at an office here. So I have to call Customer service. Even then they won't do anything. They act like they are but still haven't done anything. I called to have my account cancelled with them. Yet I'm still being charged and still have an account?!?! Yet ... read more

Chuck E's profile image
Chuck E 
2 years ago

Almost every home in our neighborhood has been repaired due to wind damage. State Farm’s adjuster came out, then they paid an ‘independent’ engineer to look all to deny our claim stating the damage occurred prior to our purchase and insurance of the home with their company. They made us do a four point inspection with wind mitigation on the roof before they would insure us. I was told then all was good. Now they say the damage is prior to their inspection. Talking with the roofers in the area, they all ask who we’re insured ... read more

Shannon M's profile image
Shannon M 
2 years ago

Zero stars! I purchased a home in November 2021 and my insurance with State Farm started on January 1, 2022. I had a pipe burst in January; it is now April and the claim is still not resolved. The adjuster, will not return phone or email messages. Had I known that this business was NOT accredited by the BBB, I wouldn’t have done business with them. “Like a good neighbor, State Farm is there…” WHAT A JOKE! More like a thief, who steals hard earned money from disabled people. Truly sickening! 

Nicole B's profile image
Nicole B 
2 years ago

I recently switched over to agent Cathy Warren with State Farm and it has been an absolute nightmare. I have never met Cathy Warren, despite requesting to several times but each time, Rhonda & Jackie have both advised me Cathy is on vacation.At first Rhonda was great; however, once she had my money, everything changed for the worse.The reason for the request was due to what I was experiencing with both Rhonda & Jackie. They were consistently bothering me to register my token & if I didn’t, I would lose my good driver discoun... read more

Business response:

Thank you for the opportunity to reply to your correspondence dated April 5, 2022. While we cannot share specific details in this public response, our Underwriting Department contacted the complainant on April 4, 2022, to address her concerns. We were unable to resolve this matter to the consumer’s satisfaction, but we will review and consider new information if presented. 

Frequently asked questions about Joe Nachbaur - State Farm Insurance Agent

How is Joe Nachbaur - State Farm Insurance Agent rated?

Joe Nachbaur - State Farm Insurance Agent has a 1.3 star rating with 1,590 reviews. 

When is Joe Nachbaur - State Farm Insurance Agent open?

Joe Nachbaur - State Farm Insurance Agent is closed now. It will open tomorrow at 9:00 a.m. 

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