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Joe Nachbaur - State Farm Insurance Agent
- Insurance
- Jersey City, NJ
About this business
Located in Jersey City, NJ Joe Nachbaur State Farm Insurance offers all types of insurance such as Auto Insurance, Home Insurance, Life Insurance, Renters and Business Insurance. Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location details
505 Central Ave, Jersey City, NJ, 07307, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Super disappointed with them. I have been a customer for years. I never thought I would be so mad with this company. I need to register my car and need proof of insurance. I use to be able to access them on the app. Now I cant. I wrote the customer service team on the app. They said they would resolve it. Got an email saying I am not the primary person on the account so I can't access to it. I pay the bill its in my name. I called tried to get them to fix it and they won't. So I will be driving hours out of my way to my agen... read more
This company su*** A******** they lie they don't take claim for things they fuck up on their end. A lady hit a parked car Infront of me while driving and then backed into my car. Trying to leave the accident seen. They wanna blame me saying i hit her when clearly, I sent pictures of the side of my car messed up? If I hit her wouldn't the front of my car be messed up? But it's not proving my I even have 4 Witness that saw it happen and they're still trying to blame me. Still haven't pay me my money or nothing!! They s*** I wi... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated February 11, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on February 16, 2022, to address her concerns. We have reached a satisfactory resolution of this matter with the consumer.
In early January I was involved in a car accident. I was hit. 4 weeks later my insurance agent still has not filed a claim with the other insurance, has not looked for the police report, and expects me to pay the deductible. I am the victim; I should not be paying anything. So, I filed a claim with the other insurance, found and filed the police report, and called corporate to have a adjuster come out to write up a report on the damage. Then I start to call around to get my truck into a shop and no one wants to do work for a... read more
Business response:
Providing Insurance and Financial Services Home Office, Bloomington, IL February 9, 2022 Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Case Number: ***** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated February 8, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on February 9, 2022, to address his concerns. We have reached a satisfactory resolution of this matter with the consumer. Sincerely, P... read more
State Farm Insurance Company has been HORRIBLE to work with and is denying full payment of a claim filed when a State Farm insured driver pulled out without looking across two lanes while my daughter was driving down a 4 +1 lane highway. The State Farm Insured Driver admitted and apologized, he was given a warning under T******** State statute by Officer working accident, and all information in **accident report directs blame on State Farm Insured Driver. My daughter was traveling 30-35 miles per hour and did not see car unt... read more
Business response:
February 11, 2022 State Farm Insurance Companies P.O. Box 2320 Bloomington, IL 61702-2320 Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Case Number: ***** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated February 7, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on February 10, 2022, to address her concerns. We were unable to resolve this matter to the consumer's satisfaction, but we will revi... read more
I have used State Farm for over 35 years. I began using Shawn Dunn in B****** a few years ago because I did not want to use the same office as my ex-husband. His office never returns phone calls. Every time I call, there is someone new. It seems very difficult to get business handled. Friday, January 28, 2022, I received a call about a wreck from Sept. 2020 (Yes, a year and half ago). The lady explained she is new and needed to get my sons driver's license number (because he was the one who ran into another car), I explained... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated February 3, 2022. While we cannot share specific details in this public response, our Agency Department will contact the complainant to address concerns. We have reached a satisfactory resolution of this matter with the consumer.
WORSE car insurance company to get in an accident with. They take ooooooorrrr ever to take full liability "to be exact 2 months" even with an attorney. Then the PI adjuster takes weeks or months to reply or return our calls. What a joke! Thinking they will handle their cases fast since they're a big insurance company but that's not the case. Their insurer driver even admitted it was his fault and it took forever to complete my case.
Business response:
Thank you for the opportunity to reply to your correspondence dated February 2, 2022. While we cannot share specific details in this public response, our Claims Department will contact the complainant to address concerns. We have reached a satisfactory resolution of this matter with the consumer.
Could not get state farm to set up a tow after they said they would. The car has sat in the body shop for 3 weeks without repairs getting started because state farm claims sat on the claim without doing anything. They finally got the ball rolling a few days before the car rental expired and they blame the body shop and refuse to extend the car rental. It takes over an hour to speak to someone in claims and everyone I've spoke with has lied about getting me answers and lied about their names. What a joke state farm is.
Business response:
Thank you for the opportunity to reply to your correspondence dated February 1, 2022. While we cannot share specific details in this public response, our Claims Department will contact the complainant to address concerns. We have reached a satisfactory resolution of this matter with the consumer.
I have been a loyal customer of State Farm for over 10 years with the same agent. I filed my only car accident claim with them on 12/15/21. I had no worries at the time because I thought State was a great company and would treat me right. I called after hours hotline to report the accident. I had just purchased a 2019 Nissan 2 months prior. I was told I did not have collision insurance only comprehensive and could not tow my car nor could I get a rental car. They made a mistake when they wrote policy. I was stuck on the side... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated January 28, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on February 2, 2022 to address her concerns. We have reached a satisfactory resolution of this matter with the consumer.
I was informed in January 2021, that my life insurance policy would increase, and if I did not renew my policy, it would be cancelled in October 2021. I spoke with a State Farm agent and stated I could not afford nor want the policy; the money was deducted without my authorization or knowledge. I contacted State Farm and was informed that I will not be reimbursed.
Frequently asked questions about Joe Nachbaur - State Farm Insurance Agent
How is Joe Nachbaur - State Farm Insurance Agent rated?
Joe Nachbaur - State Farm Insurance Agent has a 1.3 star rating with 1,590 reviews.
When is Joe Nachbaur - State Farm Insurance Agent open?
Joe Nachbaur - State Farm Insurance Agent is closed now. It will open at 10:00 a.m.
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