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Joe Nachbaur - State Farm Insurance Agent

1.3

About this business

Located in Jersey City, NJ Joe Nachbaur State Farm Insurance offers all types of insurance such as Auto Insurance, Home Insurance, Life Insurance, Renters and Business Insurance. Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. 

Location details

505 Central Ave, Jersey City, NJ, 07307, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
1.31,590 reviews
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Violet C's profile image
Violet C 
2 years ago

This company treated me terrible Took my money and ran. I did not no I only had spot damage coverage. That's all they wanted to pay for on my Roof damage. V.C. 

Business response:

Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Case Number: 63109 To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated February 16, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on February 21, 2022, to address her concerns. We have reached a satisfactory resolution of this matter with the consumer. Sincerely, WCCS Stewardship 1-800-782-8332 State Farm Fire and Casualty Company 

Kristen A's profile image
Kristen A 
2 years ago

They are the worst insurance known to man. They fight everything, and pay for the least amount possible. You pay all this money if something happens then when something does they screw you. In June 2021 our house got hit by a large tree, destroyed half the house while we were in that side of the house. We almost died and State Farm is is making it worse. It is now February 2022 and we are still out of our house because the complete incompetence of State Farm and the 6+ different agents that have be brought in for our claim. ... read more

Andrew B.'s profile image
Andrew B. 
2 years ago

I have been with State Farm over 30 years. Recently I had a storm damage my roof and tear off roofing shingles. My home is 20 years old and this is the original roof. The subdivision I live in has had numerous roofs having to be replaced within the last 3 years. State Farm decided that my roof could be repaired for just over $1,400. The roofing shingles fail the brittle test so the roof is unrepairable and must be replaced. However, rather than act in good fate, State Farm continues asking for yet more video and photo proof ... read more

Business response:

Providing Insurance and Financial Services Home Office, Bloomington, IL February 22, 2022 Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Review ****** ****** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated February 14, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on February 17, 2022, to address his concerns. We have reached a satisfactory resolution of this matter with the consumer. Sincere... read more

Jennifer M's profile image
Jennifer M 
2 years ago

As a lienholder, the fact that I need to have the insured contact them to give permission to send me a binder for proof of insurance is insanity. As the lienholder, I own the car, not the insured. She's actually the lessee, not even financing it. I called, spoke to 5 different people, was hung up on twice, to be told no. Even though on their website it says "if a third party is able to properly identify themselves as a third party with an interest in the insurance policy, they have the agreement of the policyholder to receiv... read more

Bobby N.'s profile image
Bobby N. 
2 years ago

Policy ************ I recently moved to O***. I purchased renters insurance through this agent. My auto insurance is still with my agent in T****. After a month living here I was called by some lady asking if I wanted to move my auto insurance policy from t**** to their office for “convenience.” I asked her what the savings would be and she shrugged it off. I told her there was no way auto insurance here is the exact same price as t****, the cost of living there is 3x what it is here. She said she would call my T**** agent t... read more

Business response:

Thank you for the opportunity to reply to your correspondence dated February 11, 2022. While we cannot share specific details in this public response, however, State Farm has also received the same concern via the O*** Department of Insurance and will address it with the Department of Insurance. Sincerely, Agency Sales Administration State Farm Insurance Companies Corporate Headquarters 

Stephanie H's profile image
Stephanie H 
2 years ago

Can you give zero stars. Our truck has been at the shop for over a month. We started the claim in November, we are in February and cannot get the claims dept to handle the claim properly. We sit on hold for hours trying to talk to someone, nobody knows what the other person is doing, nobody returns our phone calls. My husband finally got a phone number for an estimator, Jose G***** who refused to provide us a supervisor phone number, told us to call the 1800 claims number again. This is THE WORST company i have ever dealt wi... read more

Michael G's profile image
Michael G 
2 years ago

I am 59 years old disabled and on dialysis. I have been treated shamefully by State Farm my claim#*********. My phone calls to State Farm employees adjusters: Brian L***, Ian W********,Latreea G********Buffie M*******. More than half of my belongings including computers, furniture,Electronics and cook ware, bed and medical equipment has been lost. 

Chris F's profile image
Chris F 
2 years ago

Claim obstacles if you don't use a "preferred" shop. 1 hour hold time if you call claims. They dont answer the claim email box provided either. 

Zeke E's profile image
Zeke E 
2 years ago

Was looking for a home policy.I got a quote . then with out my aproval they charge my Escrow, without me signing not one document. This is Fruad, 

Frequently asked questions about Joe Nachbaur - State Farm Insurance Agent

How is Joe Nachbaur - State Farm Insurance Agent rated?

Joe Nachbaur - State Farm Insurance Agent has a 1.3 star rating with 1,590 reviews. 

When is Joe Nachbaur - State Farm Insurance Agent open?

Joe Nachbaur - State Farm Insurance Agent is closed now. It will open tomorrow at 9:00 a.m. 

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