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Joe Nachbaur - State Farm Insurance Agent

1.3

About this business

Located in Jersey City, NJ Joe Nachbaur State Farm Insurance offers all types of insurance such as Auto Insurance, Home Insurance, Life Insurance, Renters and Business Insurance. Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. 

Location details

505 Central Ave, Jersey City, NJ, 07307, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
1.31,590 reviews
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Alvin F's profile image
Alvin F 
2 years ago

Refused to cover roof replacement on two different houses. The last one they said the roof was only eleven years old and should be repaired. We have had that roof repaired almost sixty times on our nickel. They also screwed me over on an auto claim when the police wrote the other guy five tickets and arrested him. I have been a customer for almost forty years. That ends this year. Horrible thieving comoany. 

Tezrah W's profile image
Tezrah W 
2 years ago

I open my first business in February 2021 I got broken into Twice September 3, 2021 and September 4 of 2022 I didn’t receive my closet payment until about late November early December because it took about four weeks for me to receive payment my business was closed during that time I made a payment towards my business insurance in December and in January 25 of 2022 the Bears have been struggling so I was a little behind on the bills but I was only supposed to have a February and currently March bill when I got broken into an... read more

Barb T's profile image
Barb T 
2 years ago

STATE FARM is spending SO much money on advertising (multiple commercials with high paid pro athletes) and we have seen a SIGNIFICANT increase in denied and underpaid claims. Years ago their customer service was outstanding. But as they advertise more with high profile and expensive athletes, their coverage has decreased substantially. And I won’t even start with their customer care—took well over a month to even get a claims adjuster to come to our home. In the meantime, mold grows, my husband suffers breathing problems as ... read more

Yuhuan S's profile image
Yuhuan S 
2 years ago

Worst experience ever. I want to cancel my policy. It took me a whole week, one online chat that lasted for 2 hours, and 10 phone calls to have them submit a cancellation request. The receptionists and online chat agent told me that my agent will call me, have a conversation, and confirm the cancellation. After 10 days of waiting and no one calling me, I made a final call with someone named Malik. Malik kept interrupting me and condescending me, “We have already submitted the cancellation request. What else do you need?” Thi... read more

Business response:

Thank you for the opportunity to reply to your correspondence dated March 21, 2022. While we cannot share specific details in this public response, a member of our Agency Department contacted the complainant on March 29, 2022, to address her concerns and we will continue to work with the complainant to reach a satisfactory resolution. Sincerely, Agency Sales Administration State Farm Insurance Companies Corporate Headquarters 

Thomas S.'s profile image
Thomas S. 
2 years ago

The area I live in experienced a sever storm. 4 houses that I can see behind me had new roofs and their insurance paid claims, neighbors to both sides of me have new insurance paid roofs. 3 across from me, 2 have new roof or in the process with insurance paid claims. Myself and the neighbor across to the right have, or had State Farm. State Farm says there was no damage to our roofs, even in the claims document they emailed me there's a metal roof vent full of dents and they note HAIL damage but yet say NO hail damage. State... read more

Adam I.'s profile image
Adam I. 
2 years ago

StateFarm has been my insurance company for years. For the last 2 years Ive been driving a new car that I took a lot of pride in and decided to put Maximum Full Coverage on. Had the entire engine and exhaust restored back to factory as best as possible at Belle Tire. And a detailed vehicle service record. And continued to increase the value of my vehicle with plastic restoration and super waxing and cleaning. I have ZERO tickets in 10 years, and ZERO accidents on my record. A woman accidentally “mistaked the gas for the brea... read more

Business response:

To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated March 3, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on March 10, 2022, to address his concerns. We have reached a satisfactory resolution of this matter with the consumer. Sincerely, Auto Claims – Total Loss 1-800-782-8332 State Farm Mutual Insurance Company 

Flora A's profile image
Flora A 
2 years ago

I called and notify them on January 28 that I got *****starting on February 1st and they told me they already debited the automatic payment for the last month of the policy. The policy was up to renewal on 3/1 but it was a lot more money than before and less coverage. I was told that it will take between 7 and 10 business days to get the money back. Being looong gone the 7 to 10 business days, I called and they choose to terminate the policy on 2/2 and now the refund will take about 30 days so maybe if I call to find out by ... read more

Mark M's profile image
Mark M 
2 years ago

When a State Farm customer ran into my truck, State Farm refused to replace the body part and wanted to apply Bondo instead. 

Patricia S's profile image
Patricia S 
2 years ago

Warning....State farm is not the good neighbor they promise. They leave families who suffer loses, due to no fault of their own, hanging out to dry with no vehicle and two children to take care of and still not making a fair offer. Stay away from this insurance company. 

Frequently asked questions about Joe Nachbaur - State Farm Insurance Agent

How is Joe Nachbaur - State Farm Insurance Agent rated?

Joe Nachbaur - State Farm Insurance Agent has a 1.3 star rating with 1,590 reviews. 

When is Joe Nachbaur - State Farm Insurance Agent open?

Joe Nachbaur - State Farm Insurance Agent is closed now. It will open at 10:00 a.m. 

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