Joe Nachbaur - State Farm Insurance Agent

Stacey G 

on BBB

2 years ago

I have been sitting on a no fault claim going on 50 days. Still don’t have my car back and StateFarm refuses to pay the rental fees up front that have now cost over $2500 and counting, out of pocket. They refuse to take responsibility for their delay in sending an adjuster out 9 days after the accident, along with another 20 days of delay on a supplemental agreement with the collision center. The claims adjuster actually yelled at me on the phone when I said I would proceed with legal counsel because I expressed my disappoin... read more

David T 

on BBB

2 years ago

the stolen property claims is about 1/2 of current about to replace the car. I found 2 comparables that were selling for 2x the amount that they offered to replace it. This is a ****company. I would give them 0 stars if I could 

Dane H. 

on BBB

2 years ago

I was shopping for a new insurance company hoping to get a better price. I called state farm for a price They said they could save me aproxamley $50.00 per month. Based on this information I setup to cancel my account with A******* at end of month, and start with State farm Based on the information supplied by state. After I canceled my account with Allstate, I received a call from State farm saying he made a mistake. And he would have to charge me an additional $50.00 per month. Wich was the only reason I traded Insurance c... read more

Edgar M 

on BBB

2 years ago

Good evening, I’m Edgar R M******* am reaching out to you for the reason that State Farm insurance has been giving me a very difficult time and has been for the near 2 year’s. I’ve made so many calls to my agent and to corporate as well and still have not been situated. I get the run around and have to keep chasing them with my debit card after I keep requesting for auto pay and State Farm only reaches out to me once my bill is past due. I receive treats that they are going to cut my insurance policy but I’m tired of calling... read more

Dacia R. 

on BBB

2 years ago

Our town had a snow storm, and our water pipes froze at my beauty salon. And burst. Though we did all precautionary measures to prevent it. And it flooded my shop and destroyed most of my inventory. I called to file the initial claim, got one return phone call from an adjuster, then never heard from him again. I called almost daily, emailed repeated late. Nothing. I would call the 800 number and get a general person on the line, they would take notes, nothing. Here we are seven weeks later, and there is no communication from... read more

Marilyn P 

on BBB

2 years ago

2 major claims in last 11 years. Agent, claims adjuster and claims liaison were amazing. Settled in less than 48 hrs an consistently guided us to protect our own interest. No problem contacting any of them. 

Pamela P. 

on BBB

2 years ago

In January of 2022 we had a terrible windstorm that took out almost 2 sides of my fence down. I made a claim, had an estimate done through pictures and ended up with a payment without my permission of acceptance of it. I had emailed him since I was at work and said I wanted to get a second opinion from local fence companies and the agent said they can only pay what they know they owe. how do you know from pictures? anyway I finally was able to get two more estimates done that are about $3500 to $4000 more than what the agent... read more

Shawn B 

on BBB

2 years ago

RUN!!! If you use them!! State farm are crooks. I'm a state farm customer and was in an accident (not my fault) with another state farm customer. In the 3.5 months that I've been trying to get this case resolved they've been impossible to reach. During this time they deemed the vehicle fixable on 3 separate occasions body shop was in the middle of fixing my vehicle to then have state farm change their minds and deem it a total loss. They did so with no notification or just cause. The adjuster originally valued the vehicle at... read more

Jeremy M 

on BBB

2 years ago

If I could give a negative star rating I would.