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Joe Nachbaur - State Farm Insurance Agent

1.3

About this business

Located in Jersey City, NJ Joe Nachbaur State Farm Insurance offers all types of insurance such as Auto Insurance, Home Insurance, Life Insurance, Renters and Business Insurance. Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. 

Location details

505 Central Ave, Jersey City, NJ, 07307, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
1.31,590 reviews
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Troy B's profile image
Troy B 
2 years ago

My teenage daughter was rear ended by a State Farm client. They were promptly responsive at the beginning of the claim. However, once they said what they could do, they left everything in our hands and provided zero support. They claim department appears to by employed by inexperienced adjusters that have zero authority. So it is either take it or leave it without doing significant research and work on your own. My claim was opened March 19th and has still not been closed out, and worse of all, we still do not have a car fix... read more

mark K's profile image
mark K 
2 years ago

Very Poor Customer Service. Accident took place on a Friday 530pm downtown Denver. Had to get the car off the street and had to have it towed to their impound lot. Contacted State Farm Claims dept. and they said they needed it at one of their lots (State Farm). It was moved and it took a couple of days for the estimate. We were not sure if car was going to be classified as a total loss. State Farm gave me an estimate for the car to be fixed. I found a body shop to have the car fixed at and informed State Farm of the repair f... read more

Business response:

Re: BBB Case Number: To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 22, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on April 28, 2022, to address his concerns. We are continuing to work with the consumer to resolve this matter. 

Sh B.'s profile image
Sh B. 
2 years ago

Taken advantage of for over 30 years, 150k in premiums paid, finally speaking out. Homeowners - their policy is to underpay and make you fight for it (lawyer and/or private adjuster) to be made whole. They will take more from policy holders that just pay the rest themselves. Now they do this with auto (no body shop will take them locally) - they purposely pay for cheap parts and incomplete repairs, so shops don't want to do their work. You must go to small claims court each time to be paid for a complete repair and to be mad... read more

Julia C.'s profile image
Julia C. 
2 years ago

STAY AWAY FROM THIS AGENCY/ HORRIBLE SERVICE Kathy Bulzasky agency will be sticky sweet to you as they sign you up for a policy and take your money, but if you have any issue they will not be there to assist you. I was left five hours road side in the dark with two senior dogs because State Farm's third party towing vendor employee(s) failed to complete the work order securing and dispatching a tow truck. I sent a electronic request waited and hour and half and called again speaking to an agent, waited another hour, called a... read more

Peter M's profile image
Peter M 
2 years ago

I've been with State Farm for over a decade. During this time my monthly bill fluctuated drastically from month to month and no matter how many hours I spent on the phone with agents, they could not get the issue resolved consistently nor could they explain the billing to me. On many occasions they would do a full financial analysis in order to prove I was not being overcharged, which of course took days since the whole system is a disaster. Any company that charges you different amounts every month for the same coverage is ... read more

Valicia B.'s profile image
Valicia B. 
2 years ago

If i could give them zero stars i would, i have only been with state farm for 2 years and this year I'm canceling this crap, their agents all tell you different things, they are extremely rude, one agent even accused me of stealing the money after THEY sent the money to the company who never did the work like I'm not paying the insurance in the first place, they cover absolutely nothing, all they do is take your money, one girl claimed that she didn't even talk to me after my husband confronted her but i had receipts, I'm gl... read more

Business response:

Providing Insurance and Financial Services Home Office, Bloomington, IL April 26, 2022 Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Case Number: ***** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 19, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on April 4, 2022, to address her concerns. We were unable to resolve this matter to the consumer’s satisfaction, but we will review and co... read more

Michelle B's profile image
Michelle B 
2 years ago

Do NOT pay these people money because they will take it and say you don't have insurance. This is the worst experience I have ever had with an insurance company!! Now I am stuck with no car and I made a payment 14 days ago. There is still NO payment showing up on my account. It has processed through my bank and I have a receipt and no resolution. 

Sergey K's profile image
Sergey K 
2 years ago

I had an auto insurance policy with the State Farm agent K. Modesitt of V*** ****** **. Due to uncompetitive State Farm's premiums, I switched to another company effective October 01, 2021. On September 13, 2021,I requested State Farm to cancel my policy effective October 02, 2021. Ms. Marie ******* from K. Modesitt's agency emailed me that she received and processed my cancellation request effective 10/02/2021. Later on, I received a cancellation letter from an agent K. Modesitt dated September 17, 2021 with a surprising ef... read more

Kenneth S's profile image
Kenneth S 
2 years ago

If ZERO was an option for review... that would be my choice. I am a Loyal State Farm (SF) client since 1976. Did NOT select Michael Hebert as agent. For some reason my business was given to him automatically after prior agent retired/passed. Held auto, renter & home ins with them my entire life. Called him in Dec 2020 to request workman's comp. coverage for just myself as small business owner (self employed). Was provided a quote of approx. $120/mo and I accepted. I authorized monthly auto payments on my business credit card... read more

Frequently asked questions about Joe Nachbaur - State Farm Insurance Agent

How is Joe Nachbaur - State Farm Insurance Agent rated?

Joe Nachbaur - State Farm Insurance Agent has a 1.3 star rating with 1,590 reviews. 

When is Joe Nachbaur - State Farm Insurance Agent open?

Joe Nachbaur - State Farm Insurance Agent is closed now. It will open at 10:00 a.m. 

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