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2455 E Market St, Harrisonburg, VA, 22801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Very bad customer service because they are not willing to help customers from out of town
The staff at Joe Bowman were very friendly, answered all of my questions, and went above and beyond to make my truck buying experience the best it could be.
Business response:
Thank you for your business and the review. It was our pleasure, and we are happy we could help you with your needs.
Very responsive.
Business response:
Thank you very much, glad we could help.
Answered my questions fully and promptly.
Business response:
We are glad we could help
They are outstanding, I did not make a purchase but not because of anything they did. I was looking for a lifted Jeep for the wife and had one picked out and ready but she didn’t like the color of the Jeep enough to pull the trigger. But they were Great.
Business response:
Thank you for the opportunity to help!
Brooke was the best in the biz at helping my Dad purchase a “new” to him used truck. Call my dad old fashioned and that’s an understatement- he can be a handful or more to deal with over something like purchasing a newer vehicle. Brooke made the process super easy and quick and answered all of our questions. We got the truck at a steal of a price and overall my Dad is so thrilled (it’s hard to impress the simple man!) we were there less than 4 hours which is quick for buying a vehicle in my opinion (test drive included.) Bro... read more
Business response:
Thank you for those words and the review! We appreciate you guys and will be here for you moving forward!
I asked for the carfax on a vehicle they had. They emailed me 3 times asking if when i wanted to test drive. Never sent the carfax
Business response:
We apologize your request was not fulfilled. We will review the circumstances around what happen and make corrections to improve on our mistake. Again we are sorry for the inconvenience.
Very poor experience. We went to the dealership and was told that the Jeep was not available and the salesman didn't have any information on it. We then emailed the dealer and was told the Jeep needed to go thru their shop and I assumed they would let me know when I could return to see it. I then received a text that the Jeep had been sold
Business response:
I am sorry you were told on 12/7 that it was available and going through the shop they did not explain that it was available to be sold sight unseen. Also on 12/7 when we responded to your pricing question and asked if you had any other questions we should have let you know there were several others interested in that vehicle.
Charley and everyone I spoke with at from Joe Bowman were great. Charley delivered the car to my home for test drive and picked it up. They are very considerate of my time and keep contact at the minimum. Iâm sticking with them since theyâve made my experience so far very enjoyable.
Business response:
Thank you very much and we are glad to hear you are pleased with our processes. We strive to provide you with the best service we can and also be considerate of your time. We appreciate the opportunity to earn your business
Joe Bowman Auto Plaza has a 4.4 star rating with 1,148 reviews.
Joe Bowman Auto Plaza is closed now. It will open tomorrow at 8:00 a.m.
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