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Joe Bowman Auto Plaza

4.4

About this business

Location details

2455 E Market St, Harrisonburg, VA, 22801, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.41,148 reviews
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Emory's profile image
Emory 
8 years ago

Great to deal with and everyone we delt with were very nice. Have never had a dealer take care of the taxes and license before and will never do it again. Temp tag ran out and still didn’t have the registration so had to let the vehicle set for three to four days befor they had a temporary registration for my tags. 

Business response:

Thank you for the review!We are sorry for the issue with the West Virginia DMV not sending you the registration. We spoke to them about the issue and the apologized as well. 

Latoya's profile image
Latoya 
8 years ago

This is the second vehicle that I bought from Joe Bowman they are very good at what they do they have excellent prices and good communication skills they also have good and financing Department I would recommend them to anyone 

Business response:

Thank you for the repeat business and the 5 stars!We appreciate the opportunity to help.We look forward to many more with you! 

GuruW2F5F's profile image
GuruW2F5F 
8 years ago

They were excellent!! Tiffany, John and Chad were wonderful to deal with! I would recommend this dealership over any i have ever felt with! In fact i have already given their name to someone who is looking for a nice used vehicle! Him in the finance dept was great as well!! They will be my go to dealership for all future purchases! Thank you Tiffany, John, Chad and Jim for a great experience! I love my new to me vehicle! 

Business response:

Thank you for the compliments and the 5 star rating! We were glad to help and look forward to the future! 

Meg0323's profile image
Meg0323 
8 years ago

Dealer acted like he didn't have time to help us. Sent us on a test drive alone because all there sales people were to busy! Then didn't even provide us with a business card. 

Business response:

We are sorry you had a bad experience on Saturday. When you arrived and all sales associates were busy at the time, due to the Memorial Day sale we were having, the associate offered to let you and the other 5 people with you to go on a test drive and we could assist you when you returned.At that time she said you agreed so that's what we did. When you returned a Sales Manager and the sales associate were able to help you. Again we apologize, our intention was no not delay you since at that time everyone had guests, not make... read more

Dan's profile image
Dan 
8 years ago

I bought a mini van from out of state. Sales rep, Megan gathered all the fees and taxes and emailed them to me in writing. The quick and efficient communication made the process stress free. I bought a high mileage van for my business. Car has been driven for a few weeks now and it has been very reliable, pleasure to drive. Very happy with purchase! Two thumbs up! 

Business response:

Thank you Dan for the 5 stars!We appreciate the opportunity to help with your vehicle needs!It was a pleasure! 

James's profile image
James 
8 years ago

It was the best experience of all it was so easy I was in and out within 3 hours driving away in my new car 

Business response:

Thank you James glade everything went well!! Look forward to your repeat business!! 

joseph's profile image
joseph 
8 years ago

after a call from your sales rep, i made a offer for the vehicle in question,at that time your rep said she would pass it on and get back with me, at this point i have not heard a thing, so i guess you didnt want to make a deal. my off was fair i do believe, which was 3500, but no higher then 3900. 

Business response:

Our rep did get with our Management team to review your offer and we were not able to accept it.We spoke to the representative and she said on 3.22.18 she spoke with you and informed you of this.We reviewed our records to verify this and it was confirmed.I hope this brings so clarity to the situation.Thank you 

Stan's profile image
Stan 
8 years ago

Didn’t buy a car but will sales person was great ! 

Business response:

Thank you for the compliment!Hopefully we can earn your business! 

jj_merry22's profile image
jj_merry22 
8 years ago

Joe Bowman Auto Plaza has the rudest sales managers and customer service I have ever experienced anywhere, Walmart has better service than Joe Bowman’s sales managers. I called to inquire about a truck since I am three hours away, if the price was right I was going to drive down to take a look and purchase the vehicle, but they have lost my business. Please don’t waste your time doing business with theses people, they will make you feel like crap for asking to lower the price. Try and negotiate with them and you may get a ru... read more

Business response:

I spoke to our Management and there are some things that conflict with your story.If you would like to discuss and thing please feel free to contact us at 540-434-6731.We apologize you felt you were treated rude or belittled.Our pricing structure is different from others, we price our vehicles to sell where other stores price vehicles higher to negotiate or over allow on your trade. Thank you. 

Frequently asked questions about Joe Bowman Auto Plaza

How is Joe Bowman Auto Plaza rated?

Joe Bowman Auto Plaza has a 4.4 star rating with 1,148 reviews. 

When is Joe Bowman Auto Plaza open?

Joe Bowman Auto Plaza is closed now. It will open tomorrow at 8:00 a.m. 

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