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Joe Basil Chevrolet

4.5

About this business

Joe Basil Chevrolet is an automobile dealership offering new and pre-owned Chevrolet, Buick, Ford and Toyota vehicles that include sport utility vehicles, convertibles, minivans, vans, coupes, sedans and wagons. The Chevrolet models offered by the dealership include Avalanche, Aveo, Cobalt, Colorado, Equinox, Express Van, Impala, Malibu, Silverado, Monte Carlo, Tahoe, Corvette, Venture, TrailBlazer and Suburban. The Ford models offered by the dealership include Explorer, Escape, Focus, Taurus, Mustang, Windstar and Freestar.... read more

Location details

5111 Transit Rd, Depew, NY, 14043, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.59,038 reviews
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Karen Erhardt's profile image
Karen Erhardt 
recommend  Recommended
4 years ago

Fast service. Friendly and helpful 

Business response:

We are happy to hear that you had such a great experience with our service team, our goal is to make the servicing of your vehicle as simple as possible! We look forward to seeing you next time. 

Rose Dziadaszek Lewandowski's profile image
Rose Dziadaszek Lewandowski 
recommend  Recommended
4 years ago

Good service. Nice people no long waiting. I recommend your service to others. 

Business response:

Thanks again for the recommendation, and have an amazing day! 

Karolyn Kowalski's profile image
Karolyn Kowalski 
recommend  Recommended
4 years ago

Always great service Tom L was great 

Business response:

Hi, we're so glad that we were able to go above and beyond your expectations! 

Dayton Castleman's profile image
Dayton Castleman 
4 years ago

I purchased a truck here about a month and a half ago. Me and my wife spent over 25,000 everything was going well until it was time to pick up the truck. First it wasn't ready which whatever I can deal and then I'm told it'll be delayed longer so great news. Then when we finally pick it up one side of the rain guards are ripped off. Were told we need to pay to fix it until we proved they were on the truck in the pictures we took. Then they agree to fix then but order the wrong parts 3 times in a row after we go back on multi... read more

Business response:

Hi Dayton, we are sorry you had such a negative experience with us. We have forwarded your concerns to our management team. Thank you for taking the time to leave a review. Have a nice day! 

Sarah Elizabeth's profile image
Sarah Elizabeth 
4 years ago

I do not recommend. I bought a car there 2 years ago and there were a bunch of broken parts on it that should have been replaced. They didn’t then when we went to them asking why they weren’t fixed or even why we weren’t informed of them they basically said not their problem. The same issue happened a year later and I failed my inspection because of it so they should have never even passed the car inspection to be able to sell it to me. I urge you to look elsewhere because in my experience. They don’t care about their custom... read more

Zack Reinhardt's profile image
Zack Reinhardt 
4 years ago

Just had my 14’ silverado in for an oil change. First things first, I was there for an hour and a half for an oil change. THEN when I get cashed out and my vehicle is returned to me they informed me “all fluids and tire pressures were topped off”. Well my tire pressures are not set. And my washer fluid is still so empty that my light is on. I was also informed that they did a “full multi point inspection” apparently not considering I have a tail light out and it wasn’t mentioned to me until I got home and my neighbor pointed... read more

Business response:

Hi Zack, we apologize for these details being overlooked and we do agree that this is unacceptable, we have sent your concerns over to our service manager to address. 

Jerome Skierczynski's profile image
Jerome Skierczynski 
recommend  Recommended
4 years ago

Friendly and courteous employees. 

Business response:

Thank you Jerome! 

Janice Latchford's profile image
Janice Latchford 
recommend  Recommended
4 years ago

Inspection and recall, service was great, Time was on target! Tyler very helpful, polite & professional! Great service, Highly recommend! 

Business response:

Thank you Janice! We appreciate you choosing Basil! 

Jamie Naomi's profile image
Jamie Naomi 
recommend  Recommended
4 years ago

Quick and easy oil change on the fly:) The people at the desk were super nice. I also got a free car wash with the oil change. Def going back when I need another. 

Business response:

Hi, we are very happy we could provide you with a positive experience! 

Frequently asked questions about Joe Basil Chevrolet

How is Joe Basil Chevrolet rated?

Joe Basil Chevrolet has a 4.5 star rating with 9,038 reviews. 

When is Joe Basil Chevrolet open?

Joe Basil Chevrolet is open now. It will close at 6:00 p.m.  

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