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Joe Basil Chevrolet is an automobile dealership offering new and pre-owned Chevrolet, Buick, Ford and Toyota vehicles that include sport utility vehicles, convertibles, minivans, vans, coupes, sedans and wagons. The Chevrolet models offered by the dealership include Avalanche, Aveo, Cobalt, Colorado, Equinox, Express Van, Impala, Malibu, Silverado, Monte Carlo, Tahoe, Corvette, Venture, TrailBlazer and Suburban. The Ford models offered by the dealership include Explorer, Escape, Focus, Taurus, Mustang, Windstar and Freestar.... read more
5111 Transit Rd, Depew, NY, 14043, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Purchased a van from there in July. The car buying process was easy and the sales woman was very nice! Just unfortunate that I already have to pay to take it in for repairs and it’s only been a few months. Wouldn’t expect repairs on $20,000 vehicle 4 months in.
all the people are very nice and it's always been a very clean place. We've always had a friendly experience
The sales person was very knowledgeable and nice. No pressure on me.
Business response:
Hi Sue, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Fast and courteous servive
Business response:
We're happy you found our staff to be so supportive during your experience. If you ever need anything else from us, please feel free to give us a call or stop by, have an awesome day!
Purchased a car in December, after only putting 3,000 miles on it I had to fully replace the tires and brakes this past week. They should not have sold the car like that.
went to the dealership yesterday and today. no one available to sell me a blazer. Guess I'll move on to paddock
Business response:
Hi Carol, we are very disappointed to hear this and have passed this concerns along to our management team. Please accept our apology for not providing a better experience.
Very friendly staff and quick service.
Business response:
We're glad everything was completed quickly and to your satisfaction!
I would highly recommend working with Ricardo in sales. He was very helpful and a super nice guy. He helped me find exactly what I wanted. I had a positive experience with everyone that I encountered at this dealership. Thank you!
Business response:
We're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!
After giving them a VERY large down payment and spending tens of thousands of dollars, the customer service has gone completely down hill. Everyone was wonderfully pleasant and accommodating during the purchasing process. We were so happy when we pulled out in our 'new' truck! Hidden charges to bring the vehicle up to THEIR STANDARDS have suddenly come up. We are now expected to pay money that we were not told about initially. No help from customer service. No responses to emails and phone calls. VERY rude manager when final... read more
Business response:
Hi Esther, we are disappointed to read your review, we have escalated your concerns to our management team to look into and address.
Joe Basil Chevrolet has a 4.5 star rating with 9,038 reviews.
Joe Basil Chevrolet is open now. It will close at 6:00 p.m.
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