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Joe Basil Chevrolet

4.5

About this business

Joe Basil Chevrolet is an automobile dealership offering new and pre-owned Chevrolet, Buick, Ford and Toyota vehicles that include sport utility vehicles, convertibles, minivans, vans, coupes, sedans and wagons. The Chevrolet models offered by the dealership include Avalanche, Aveo, Cobalt, Colorado, Equinox, Express Van, Impala, Malibu, Silverado, Monte Carlo, Tahoe, Corvette, Venture, TrailBlazer and Suburban. The Ford models offered by the dealership include Explorer, Escape, Focus, Taurus, Mustang, Windstar and Freestar.... read more

Location details

5111 Transit Rd, Depew, NY, 14043, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.59,038 reviews
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Lindsay Shingleton's profile image
Lindsay Shingleton 
2 years ago

Purchased a van from there in July. The car buying process was easy and the sales woman was very nice! Just unfortunate that I already have to pay to take it in for repairs and it’s only been a few months. Wouldn’t expect repairs on $20,000 vehicle 4 months in. 

Lynn Carr Andress's profile image
Lynn Carr Andress 
recommend  Recommended
2 years ago

all the people are very nice and it's always been a very clean place. We've always had a friendly experience 

Sue Bugaj's profile image
Sue Bugaj 
recommend  Recommended
4 years ago

The sales person was very knowledgeable and nice. No pressure on me. 

Business response:

Hi Sue, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! 

Mary Anne Musielak's profile image
Mary Anne Musielak 
recommend  Recommended
4 years ago

Fast and courteous servive 

Business response:

We're happy you found our staff to be so supportive during your experience. If you ever need anything else from us, please feel free to give us a call or stop by, have an awesome day! 

Fred Duncan's profile image
Fred Duncan 
4 years ago

Purchased a car in December, after only putting 3,000 miles on it I had to fully replace the tires and brakes this past week. They should not have sold the car like that. 

Carol Zolnowski's profile image
Carol Zolnowski 
4 years ago

went to the dealership yesterday and today. no one available to sell me a blazer. Guess I'll move on to paddock 

Business response:

Hi Carol, we are very disappointed to hear this and have passed this concerns along to our management team. Please accept our apology for not providing a better experience. 

Kristen Hawk's profile image
Kristen Hawk 
recommend  Recommended
4 years ago

Very friendly staff and quick service. 

Business response:

We're glad everything was completed quickly and to your satisfaction! 

Kristen Anderson's profile image
Kristen Anderson 
recommend  Recommended
4 years ago

I would highly recommend working with Ricardo in sales. He was very helpful and a super nice guy. He helped me find exactly what I wanted. I had a positive experience with everyone that I encountered at this dealership. Thank you! 

Business response:

We're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon! 

Esther McDonald's profile image
Esther McDonald 
4 years ago

After giving them a VERY large down payment and spending tens of thousands of dollars, the customer service has gone completely down hill. Everyone was wonderfully pleasant and accommodating during the purchasing process. We were so happy when we pulled out in our 'new' truck! Hidden charges to bring the vehicle up to THEIR STANDARDS have suddenly come up. We are now expected to pay money that we were not told about initially. No help from customer service. No responses to emails and phone calls. VERY rude manager when final... read more

Business response:

Hi Esther, we are disappointed to read your review, we have escalated your concerns to our management team to look into and address. 

Frequently asked questions about Joe Basil Chevrolet

How is Joe Basil Chevrolet rated?

Joe Basil Chevrolet has a 4.5 star rating with 9,038 reviews. 

When is Joe Basil Chevrolet open?

Joe Basil Chevrolet is open now. It will close at 6:00 p.m.  

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