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Joe Basil Chevrolet

4.5

About this business

Joe Basil Chevrolet is an automobile dealership offering new and pre-owned Chevrolet, Buick, Ford and Toyota vehicles that include sport utility vehicles, convertibles, minivans, vans, coupes, sedans and wagons. The Chevrolet models offered by the dealership include Avalanche, Aveo, Cobalt, Colorado, Equinox, Express Van, Impala, Malibu, Silverado, Monte Carlo, Tahoe, Corvette, Venture, TrailBlazer and Suburban. The Ford models offered by the dealership include Explorer, Escape, Focus, Taurus, Mustang, Windstar and Freestar.... read more

Location details

5111 Transit Rd, Depew, NY, 14043, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.59,038 reviews
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Eileen Greene's profile image
Eileen Greene 
recommend  Recommended
4 years ago

We drove 3 1/2 hours to buy a car from Basil. They were recommended to us by one of their competitors. Very happy with Nate, our sales rep. Would definitely buy a car from them again. Worth the trip. 

Business response:

Thank you for making the trip, we are so happy to hear it was worth it! We sincerely value your business and please dont hesitate to reach out if you need anything! 

Suzanne Sparkes Janowsky's profile image
Suzanne Sparkes Janowsky 
recommend  Recommended
4 years ago

The salesman Bill Powell worked diligently and with a great deal of patience to help us in our purchase of a truck that fit both our needs and budget. I highly recommend him and appreciate his integrity. 

Business response:

Hi, we are so pleased you enjoyed your visit to Joe Basil Chevrolet! If you have any further questions, please give us a call. We're always happy to help! 

Liz Genesky's profile image
Liz Genesky 
recommend  Recommended
4 years ago

Completed work on time. Professional staff. My car was also cleaned inside and out which was a surprise to me! Nice dealership. 

Business response:

Thank you again for taking the time to let us know how we did. We hope you have a great day! 

Paula Strong's profile image
Paula Strong 
recommend  Recommended
4 years ago

They are friendly & knowledgeable. 

Business response:

Thank you Paula! 

Gail Reid Fenton's profile image
Gail Reid Fenton 
recommend  Recommended
4 years ago

Great service - never had to leave the house - they brought our vehicle right to the farm!! This is our 2nd vehicle we have bought here and would definitely buy from them again!! 

Business response:

We sincerely value your business and look forward to your next visit! 

Marie Angela Mariani's profile image
Marie Angela Mariani 
4 years ago

How come the last two times I had my vehicle in to have something done (first time undercoating, second time oil change) I get my car back and my front license plate is bent over? Was it because of the free car wash they did for me? That's just totally ridiculous in my opinion! Then I also left messages about this and never received a response. When I bought my car I relayed a couple of issues I had within the first week. One answer was about a part that was inexpensive that was missing (I know this because the packaging was... read more

Business response:

Hi Marie, we would like the opportunity to look into your concerns and discuss them directly, could you please message us your contact info or email it to basilcares@joebasilchevrolet.com. 

Christine Okelly's profile image
Christine Okelly 
recommend  Recommended
4 years ago

Yes, Did everything they could to help to get what I wanted. 

Business response:

We are always more than happy to assist you if anything else comes up. Take care! 

Nick Driscoll's profile image
Nick Driscoll 
recommend  Recommended
4 years ago

Great service. Todd was fantastic. 

Business response:

Thank you for choosing Joe Basil Chevrolet as your first choice for all your automotive needs! 

Melanie Melly Mel's profile image
Melanie Melly Mel 
4 years ago

They denied my valid recall reimbursement for my vehicle that I traded into them! Every time I go there with an issue I get the run around. I’m regretting my decision to go back there to purchase my 2019 Blazer. Poor customer service, poor customer satisfaction, no one ever answers the telephone in the service department. Zero stars Melanie Janusz 

Business response:

Hi Melanie, we will like to have our service manager look into your concerns, can you please message us or respond with your name and contact info? 

Frequently asked questions about Joe Basil Chevrolet

How is Joe Basil Chevrolet rated?

Joe Basil Chevrolet has a 4.5 star rating with 9,038 reviews. 

When is Joe Basil Chevrolet open?

Joe Basil Chevrolet is open now. It will close at 6:00 p.m.  

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