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Joe Basil Chevrolet

4.5

About this business

Joe Basil Chevrolet is an automobile dealership offering new and pre-owned Chevrolet, Buick, Ford and Toyota vehicles that include sport utility vehicles, convertibles, minivans, vans, coupes, sedans and wagons. The Chevrolet models offered by the dealership include Avalanche, Aveo, Cobalt, Colorado, Equinox, Express Van, Impala, Malibu, Silverado, Monte Carlo, Tahoe, Corvette, Venture, TrailBlazer and Suburban. The Ford models offered by the dealership include Explorer, Escape, Focus, Taurus, Mustang, Windstar and Freestar.... read more

Location details

5111 Transit Rd, Depew, NY, 14043, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.59,038 reviews
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Larry Diebold's profile image
Larry Diebold 
recommend  Recommended
4 years ago

Enjoyed the car buying experience at Basil. As a rule I don’t like car buying, but I have bought a couple of cars at Basil and all have been a positive. Nice job Joe Basil Chevrolet. Thanks to Matt and all the staff! 

Business response:

Thank you again for choosing Joe Basil Chevrolet and we hope to see you again. 

Alicia Marie Dickson's profile image
Alicia Marie Dickson 
recommend  Recommended
4 years ago

Out of all the dealerships I have been to over the last few months I am so glad I found Joe Basil. The finance manager John, and the sales rep Tom were amazing! they were very nice and fast about getting us into the car we have been searching for. 

Diane Dawson Cudzilo's profile image
Diane Dawson Cudzilo 
recommend  Recommended
4 years ago

I like the way you drove right in to have service 

Business response:

It is great to hear everything was done quickly and to your satisfaction! 

Nick Lane's profile image
Nick Lane 
4 years ago

Craig Thomas and Bruce Countryman are cocky and arrogant to customers. Will be reviewing with GM customer service. 

Business response:

Hi Nick, we are sorry to hear you have concerns about how you were treated, we have escalated your review to upper management to address. 

Judy Mandel's profile image
Judy Mandel 
recommend  Recommended
4 years ago

Awesome sales and service team. Great deals, professional and very friendly. You won't regret buying a vehicle from them, I didn't. 

Business response:

We strive for 100% satisfaction, and it is great to see you had such a positive experience. We hope to be of service to you again in the future. 

Stephen M. Pankow's profile image
Stephen M. Pankow 
recommend  Recommended
4 years ago

great company!! glad to be part of the team! 

Business response:

Thanks, Steve! We're glad you're here, too! 

Nolin Jackson's profile image
Nolin Jackson 
4 years ago

So, Joe Basil Chevy had my truck since Jan 11th (it's now Feb 29th) for a front end accident (hit a deer, geico suggested I go here)They had body work completed then found the transmission needed to be replaced. I've had little to no communication from them through the whole process. Last night they call me right before close to tell me my truck is ready. Today I call to see about getting my truck inspected before I pick it up (it expires today) then I'm told my battery is dead. And I need to buy a battery and drive it 100 m... read more

Business response:

Hi Nolin, we are sorry to hear about your concerns. We have passed them along to management to look into and address. Someone from our management team should be reaching out to you directly. 

Tracey Reed's profile image
Tracey Reed 
recommend  Recommended
4 years ago

Very professional, no pressure and very reasonable for my trade. Basil is willing to work to get you a good deal. 

Business response:

Your satisfaction is important to us, so we want to sincerely thank you for choosing Joe Basil Chevrolet and we hope to see you again soon! 

Walter Brown's profile image
Walter Brown 
recommend  Recommended
4 years ago

Easy walk in request for maintenance one quick call 

Business response:

We're glad everything was completed quickly and to your satisfaction! 

Frequently asked questions about Joe Basil Chevrolet

How is Joe Basil Chevrolet rated?

Joe Basil Chevrolet has a 4.5 star rating with 9,038 reviews. 

When is Joe Basil Chevrolet open?

Joe Basil Chevrolet is open now. It will close at 6:00 p.m.  

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