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Jim Riehl's Friendly Automotive Group

4.8

About this business

Specialties The employees of Jim Riehl's Friendly Automotive Group are professionals. Dedicated to customer service, we strive to make you completely satisfied with your sales or service experience. That's the Friendly goal that turns strangers into customers, and customers into friends. We are proud of the many professional awards we have won. Our dealership group as a whole, each department, and individual employees, are showing their stuff year after year and give back to the community in many ways. Some of the organizati... read more

Location details

18900 Hall Rd, Clinton, MI, 48038, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
SunClosed
4.8151 reviews
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jerryarcher's profile image
jerryarcher 
11 years ago

Oil change and transmission flush. Advisor looked up my record and found that the trans was flushed 10,000 miles ago. Without his honesty I would have had them do it again. Everything was excellent. I can get the oil changed for less at a quick oil change place but I appreciate the professionalism and honesty of your service. 

bernadettehelkowski's profile image
bernadettehelkowski 
12 years ago

My experience was good as usual. The service I had was an oil change and serviceperson, Brian explained everything quite well. I had other issues with questions and he answered those most completely, even though I wasn't having the work done on that day. I was in an out in a little over an hour, which I thought was reasonable.. 

dr.rossl.flynn's profile image
dr.rossl.flynn 
12 years ago

I had side steps added to my 2013 Pilot. Mike Monteleone in Parts and Bobby Baise in Service were exceptionally helpful and friendly. They contribute positively to the good reputation of your firm. 

cherylcannon's profile image
cherylcannon 
12 years ago

excellent. My service rep was Jarrod. What an asset he is to your organization. He is friendly, upbeat, responsive. You can tell he loves his job. My car was promised and 45 minutes and you delivered. Thanks 

doloressamulski's profile image
doloressamulski 
12 years ago

HAD AN OIL CHANGE. A GOOD EXPERIENCE - EVERYONE WAS FRIENDLY. JERROD WAS VERY RESPECTFUL AND CONSIDERATE AS USUAL. 

valeriec.lengyel's profile image
valeriec.lengyel 
12 years ago

I love my CR-V. As a retired businesswoman, I am continually impressed with the professionalism, and knowledge of your personnel, specifically: George Jablonski, (Salesman), and Brian, (Service Department Tech). They are efficient, always pleasant, answer my questions in a timely manner, informative, and treat your customers with respect. Louise, in your Business Department, is friendly while completing the transaction. In the past, I have had horrendous experiences with Auto Sales/Service departments, e.g., "Vyletel". Your ... read more

davepokorny's profile image
davepokorny 
12 years ago

They had my part and had it done when they said they would. That is all I can expect, plus the car wash is always nice. 

janflynn's profile image
12 years ago

Oil change completed, but I also had concerns about the AC blowing warm on the driver side. Brian Simciew got me in within an hour. 

ddaley's profile image
12 years ago

For the first time in 20+ years using Riehl(Mitchell) Honda I got quite a surprise when picking up my vehicle to find no wash job. Sadly, I did not have that same feeling of being appreciated and my vehicle "pampered". I understand Riehl being economical and ecological these days, but don't you think you could at least give the customer a chance to turn it down? Continuing this small amenity really enhances the consumer experience. 

Frequently asked questions about Jim Riehl's Friendly Automotive Group

How is Jim Riehl's Friendly Automotive Group rated?

Jim Riehl's Friendly Automotive Group has a 4.8 star rating with 151 reviews. 

When is Jim Riehl's Friendly Automotive Group open?

Jim Riehl's Friendly Automotive Group is open now. It will close at 8:00 p.m.  

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