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Jim Gilmore - State Farm Insurance Agent

1.2

About this business

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. 

Location details

11009 Metcalf Ave, Overland Park, KS, 66210, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.21,412 reviews
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L. B.'s profile image
L. B. 
2 years ago

After State Farm tried to back charge me months for a error in quoting by one of their represnetatives, I informed them it would be tooo high for me and notified them that i would not be renewing my policy. In return, they went into my bank account and took the money they wanted for their mistake almost $500!! They vclaimed they would refund my money and sent me a check for a little over $100! I advise you, if you ever get a policy from them do NOT give them your account information. They will go in without your permission a... read more

Business response:

Thank you for the opportunity to reply to your correspondence dated Marach 24, 2023. While we cannot share specific details in this public response, our Underwriting Department attempted contact with the complainant on March 27, 2023 and March 28, 2023, to address their concerns. We were unable to resolve this matter by phone. A response letter was mailed to the consumer. 

Michael K's profile image
Michael K 
2 years ago

Bad company. Raised my rates by $100 a month from Dec to Jan when I had no claims. When I asked why they apologized and said its because of the region of the country I am in ..... Had hail damage that caused $7000+ damage and they are trying to say that even though it did that much damage to my truck the windshield was from a rock chip?? I sat in the truck pulled over on the side of the road during the hailstorm and watched my window crack. One star is to much. 

chris l's profile image
chris l 
2 years ago

I have been with State Farm for many years and have had no issues with claims handling over the years until recently when a claim was reopened and should have been quite straight forward. The following are the recent issues: significant delay in processing the claim and assigning the claim, lack of communication from claims team, communication of inaccurate information, lack of due diligence, lack of integrity in the process and the personnel involved. I suspect that in part, there are new personnel, inappropriately trained ... read more

Asa R's profile image
Asa R 
2 years ago

Had a total loss accident that was a state farm drivers fault. Ran a blind red light and we t boned her at 35. State farm agreed to a settlement and said we have the rental for 5 more days. I call on day 4 no tracking and on day 5 I call they said it's in the pile and will go out in 5-7 business days. Scummy company trying to hose me because the title was out of state to where I currently live. People buy cars in others states all the time losers that doesn't mean you get to leave them without a car for a week and a half. Ne... read more

Glen B's profile image
Glen B 
2 years ago

They **** completely. They want me to just put some unmatched shingles in place of the ones that blew off in storm. They don't want to stand behind the policy that I have spent the last ten years paying them for. They are only willing to pay to replace the shingles that are missing instead of the whole roof. 

Ryan C's profile image
Ryan C 
2 years ago

This is not a reputable branch or someone you want to do business with. One of his clients backed in to me in a parking lot. His client made a false statement and my claim was denied. Nathan told me to go to the small claims court which I did. His client gave me his license, which I took a picture of, but then he moved and I had no way to obtain his new address to serve him papers. Nathan confirmed he changed his address, but he would not give it to me. I confirmed with the Michigan State Police that Nathan would not be brea... read more

Leathy R.'s profile image
Leathy R. 
2 years ago

Erika Thomas my Agent! Great customer service! Also her assistant Beth. When I text or call her I get immediate information. Anything needed paperwork I get it! State Farm Great insurance Company. I have home and auto insurance. Good rates. 

margaret C's profile image
margaret C 
2 years ago

Claim number ***********- The insurance company is not acting in Good faith, They have collected payments for years & when we need them they make it impossible to rebuild or receive money. I have two individuals handling my case that for lack of better words are completely incompetent. My write up tomorrow will be with the ** attorney general office. The house flooded. They provide a check, well below cost of damages. The checks cannot be cashed because doubled endorsed checks leave the bank open to fraud. They are also a fo... read more

Ted G's profile image
Ted G 
2 years ago

I was involved in an accident head on at 65mph and not my fault. When the responsible company gave me a prelimary quote i was not sure if that would cover the vehicle since it was a 2022, with 22000 miles, and still on warranty (Vehicle was totaled by SF collsion shop). Ive been a State Farm Customer for 53 yrs and NEVER had a vehicle claim. The other insurance company said since State Farm was involved they would let State Farm handle the claim and then reimburst SF, Well State farm is hosing me to the tune of $18,000.00, t... read more

Frequently asked questions about Jim Gilmore - State Farm Insurance Agent

How is Jim Gilmore - State Farm Insurance Agent rated?

Jim Gilmore - State Farm Insurance Agent has a 1.2 star rating with 1,412 reviews. 

When is Jim Gilmore - State Farm Insurance Agent open?

Jim Gilmore - State Farm Insurance Agent is closed now. It will open tomorrow at 9:00 a.m. 

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