Jim Gilmore - State Farm Insurance Agent

Taneise P 

on BBB

2 years ago

I was always told not to go through State Farm due to all the problems that people were having. I should have listened to them. My son ended up running over a piece of wood that had fallen on the highway (he could not avoid it due to cars on both sides of him) so he basically had to drive over it. It ended up giving him a flat tire as well as damaging the plastic piece under his car. He called State Farm Road Side Assistance and they had a tow that was headed our way. The tow apparently stopped 12 minutes away and just staye... read more

CHRIS B 

on BBB

2 years ago

I have been with this company for over 30 years and I have never dealt with this incompetence. It's truly a shame. 

Gloria M 

on BBB

2 years ago

State Farm Insurance doesn’t pay for the full damage to repair your vehicle after an accident. The client has to pay the difference. They gave different reasons for not paying each time I called, ex. part not needed, the part cost too much, too many hours, etc. I was told by the claim department to take my Mercedes Benz to ******** ****to have it repaired. Now they are saying that the shop charged too much, etc. I had to pay $1,247.15 plus $500 deductible to get my vehicle back after 5 months. I have been a client with State... read more

Eric P 

on BBB

2 years ago

By far the worst company, they raised my auto policy bill from $140 to $210 overnight with no explanation. I will be sure to cancel my policy and never come back 

Karl H 

on BBB

2 years ago

Brad Carpenter never bothered to reply when their self-service website errored out. I was trying to open an IRA. I will find some place friendlier, more caring, and easier to do business with. I talked to Brad years ago when he took over the local office that Rachel Chandler-Head used to run. He spoke to me like he owned me. He was very arrogant, rude, and self absorbed. I eventually plan to switch local offices and maybe a better company all together. 

Hannah M 

on BBB

2 years ago

I don't want to leave a review on an agents page, so I will just post here. #statefarminsurance so far has not been a good company. I am appalled at the treatment of him. not at fault for the accident, with a camera as a witness, your response was that even though your insured was 100% AT FAULT YOU ARE ONLY GOING TO PAY OUT 20% OF THE DAMAGES and my next move is to speak to a lawyer. I prefer to handle this without the law, but Statefarm, you have consistently not taken responsibility for the people you insure as well as tak... read more

Frank B 

on BBB

2 years ago

4 battery charges in 3 years for 2 cars. Road sign assistance was canceled and we were not notified by State Farm or our agents. Time to move to a new insurance company 

Megan M 

on BBB

2 years ago

I was hit in a drive through by a State Farm customer. Of course he denied it and the cost of insurance is going to increase. The guy hit me. He changed his story and said I backed into him! Who backs up in a drive through? I have the guys insurance information, but he does not have mine! That should be enough to show who did what. Common sense does not matter. They are all about saving money. They don’t care what happens to their victims. State Farm has been absolutely awful to deal with. I am working on getting video of th... read more

John M 

on BBB

2 years ago

The One in Tannsersville, Pa is terrible Thought business was to compete against each other not just let customers walk away. Then when you pay for other insurance in full and you drop a different policy they want to raise your other policy even after paid in full. Stay Away People