Jim Gilmore - State Farm Insurance Agent

Joe P 

on BBB

2 years ago

State Farm is a wast of money. They wouldn’t cover my rental vehicle after my policy limit even though they wasted two week of my coverage to get my car to the body shop. They said it wasn’t their fault even though it was their tow department that wouldn’t send a tow truck to pick up my car. They rip you off. You will have to pay to fix their mistakes! 

Dolores J 

on BBB

2 years ago

State farm is very deceiving, when it comes to explaining to customers there policy information. I had the misfortune of been one of them, after soliciting me over and over again, I decided to hear what they have to said, they quoted me a lower policy, after transferring my insurance to them everything they told me was a lie. Never recommend to do business with this company 

Andrew C 

on BBB

2 years ago

I have been with State Farm for over 30 years and I accidentally backed into someone’s door on their car. I get told at the time of the accident that my rates probably won’t go up because it’s very little damage but guess what they went up by $60 a month for my very first accident. If this is a good neighbor I’d hate to see a bad one! I paid my insurance but I won’t be keeping them! No customer loyalty. 

James G. 

on BBB

2 years ago

content://media/external/file/17737 this vehicle was deemed repairable by statefarm yet my attorney said it was totalled! Maybe statefarm needs to rethink their expenditures on tv commercials! James ** ******* 

Tara F 

on BBB

2 years ago

I am trying to contact the company by either phone or e-mail to get an answer why my bill has increased without sending me a notice either by text or email I was scheduled for phone appointment for follow up nobody called me I sent text and emails and called to get the answer and nothing until now not recommended at all and I would like to get my money back thank you 

Victorino D 

on BBB

2 years ago

They are good for collecting your money and they are also good for denying when you file a damage claim on property. 

Hasinah A 

on BBB

2 years ago

If you ever get in a car accident with a State Farm insured customer, just know they will continue to lie to you and make up stories to deny liability. A State Farm insured customer hit my car while he was making a left turn and they came up with every story in the book to keep saying that their customer was not liable. I know that every insurance company advocates for their customers, but when presented with clear evidence to prove their customer is lying, they still wouldn't change their liability decision. I would never c... read more

Dakota B 

on BBB

2 years ago

I would give them a zero if I could. I had a raccoon run out in front of my Feb 16th 2023 and my rental is suppose to be returned March 10th and I am still fighting with the insurance I have full coverage and they don't want to pay for the damages. The estimate is $4200 and they only want to pay $2000. I have to call them almost every day because they will not communicate with the body shop. We have sent in everything they wanted and they say we didn't get it but yet we have proof. They are saying the delay is our fault but ... read more

Chiquita G 

on BBB

2 years ago

After almost 20 years of being a State Farm customer, I will be moving on to another insurance carrier. I took my car to be repaired at a State Farm preferred body shop after a collision with a deer. Traumatizing! The repair shop didn’t submit all the needed repairs to State Farm in an effort to cut corners and still do the work just barely under the threshold of my vehicle being totaled. When I went to pick up my car, the engine light was on, my instrument panel wasn’t working, and my sunroof liner was still sagging inside ... read more