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Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
11009 Metcalf Ave, Overland Park, KS, 66210, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I've been on State Farm car insurance for several years. Recently had a car accident and the police called a towing company because they act faster than insurance companies do. So, my car is in a tow yard now, waiting for a secondary tow-over service to the auto body shop for more than 5 days, without hearing any estimated time of the scheduled service. Not only was my experience after the accident the worst, but also was the way State Farm not supporting me and not even trying to investigate into the real situation, and let... read more
State Farm is customer exploitation, not customer service. I am the innocent driver. Their customer destroyed my stationary vehicle and sole income source in one swipe, from behind, after many others passed it, then lied to police about the blinkers being on while I was not at the scene and before camera footage was seen. Not only will they not extend the rental, they provide it after 3 weeks of lost wages at an 85 percent liability only, for 5 days only before presenting a valuation and applying fraud; they've driven down t... read more
Wish I could give negative stars. I’ve been with State Farm for over 30 years. When I finally needed them they wouldn’t pay for property damage. They gladly take your money year after year but then when you need them, they will do everything in their power to not help you! My optnion of thievery!!
I really wish I could give state farm a negative. There customers service is the very worst. All they di is give you a big run around when it come to your bill ever month my bill has been going up January when I got my new car o I was quoted $88. A month February it went up to $126. Amonth which they say is an increase. Now I got my bill and its $133. When you call you get nothing but lied too and your agent won't even call you back I am very unsatisfied with state farm and this should not be allowed to increase your bill ev... read more
I found evidence of water leak to a bathroom ceiling and the wall on 8/18/2022. The bathroom internal water leak claim total was $7,627.11 and my deductible was $4,768, thus remaining amount of $2,859.11 was denied as I supposedly hired a contractor that charged too much (I hired a reputable contractor not one with bad reviews). Supposedly, the repairs done were 'out of scope' of my policy (Florida State CFO site states Insurance companies should make restitution for these types of repairs). Bottomline, I had a Replacement C... read more
Terrible company to work with. Barn fire feb 3rd 2023 adjuster showed up a week later. I have talked to him ONCE since then. NO ONE RETURNS PHONE CALLS!!! I have equipment in the snow and rain because I can’t fix anything or rebuild until I settle with them. They can’t wait for you to pay your premiums but when you make one claim in 23 years they disappear!
Good as long as you don't make a claim. Then they will lie and drag it out.
Price wise they beat out the company I had previously had for 8 years by over $1000/yr. on my homeowner's policy which is why I initally switched 8 years ago. Everything was ok until we bought a new car and had a claim. Instead of adding the new car as instructed, in person, having explained "adding, not replacing" multiple times, the agent dropped the coverage on my car and replaced it with the coverage on the new car, unbeknownst to me for two weeks. Spent a whole day trying to get it fixed and being treated by the agent t... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated March 7, 2023. While we cannot share specific details in this public response, our Claims Department contacted the complainant on March 2, 2023, to address his concerns. We were unable to resolve this matter to the consumer’s satisfaction, but we will review and consider new information if presented. Sincerely, Hail Reconciliation Unit 1-800-State Farm (1-800-782-8332) State Farm Fire and Casualty Company
I am very upset my pipes burst when it was cold ceiling fell in , call state farm and what for sent me a check for 1,700.00 and my carpet mess up walls everything it cost me 3,000.00 the fix my ceiling not counting , the walls and floors. my money again and than they call me today to say they cancel my home owners insurance, as a insurance company you can't be more lower than that and I being paying them , for over 20 years , and they put a limit on me to tell you can only have so many claims , they are freakin kidding me. r... read more
Jim Gilmore - State Farm Insurance Agent has a 1.2 star rating with 1,412 reviews.
Jim Gilmore - State Farm Insurance Agent is closed now. It will open tomorrow at 9:00 a.m.
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