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Jim Gilmore - State Farm Insurance Agent

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About this business

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. 

Location details

11009 Metcalf Ave, Overland Park, KS, 66210, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.21,412 reviews
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zhaoshu c's profile image
zhaoshu c 
2 years ago

I am so shocked when I saw ppl's reviews. I have a house under water damage. The total damage added up to about 100k including replacing the boilers and whole systems. After the first 7k payment, they totally disappeared! I sent first 2 quotes, they said it's not clear enough, then I found a guy, paid him 5k to do a very detailed report, they said they need to see then their manager and his manager's manager needs to review, then NOTHING. 2 days later, this case is handled to another person who has to review from beginning? ... read more

Sam H's profile image
Sam H 
2 years ago

As a body shop, State Farm is without a doubt the worst insurance company there is to deal with. People who want to insure there cars, be warned! There customer service is ridiculous, and they do not want to fix your car as it should be repaired. 

STEVE K's profile image
STEVE K 
2 years ago

If you are switching insurance and considering State Farm, you may want to think twice. I worked with them and several other insurance companies on quotes. I was quoted what I thought was a good rate with State Farm and they even took my first month's payment of $126 and told me that would be my monthly payment. I had been with ******** for 18 years and the only way I was switching was if the rate was a lot better. $126 was going to save me about $100 a month so I thought it was worth the switch from ******** to State Farm e... read more

Tawanna R.'s profile image
Tawanna R. 
2 years ago

I canceled my claim because my agent was unprofessional by not returning my call after three attempts. Then I had to call Customer Service trying to file a claim. They were told I made three attempts but went to voice mail. Customer Service even tried and came back on the phone stating you right. No answer. The agent voice message went something like this we will return your call as they see as an emergency. His unprofessional manner speaking to me as a Senior Citizen over the phone when he did respond back by saying "you kn... read more

Mary H's profile image
Mary H 
2 years ago

I have read other reviews and I have a similar situation as Steve M. Satefarm is trying to strong-arm me into putting my daughter on my insurance who no longer lives in my house, she had 2 accidents in my car which neither one was her fault. Insurance follows the car and not the person or persons, and because they are a known and popular company they do not care to lose the business, I am putting them out there every where so that consumers will see and make them care, and they are known for making offers and not keeping the... read more

Danielle W.'s profile image
Danielle W. 
2 years ago

I would give them a negative stars! I was involved in an accident, to which I was not at fault. The party at fault has statefarm. Once they accepted liability, they gave me a rental. A week later they decided to total my vehicle. They gave me 5 days to find a vehicle before I turned in the rental. I found a vehicle comparable to mine, 2 hours away. I went and signed for the vehicle. However my funds were not deposited into my account. (I signed the POA that statefarm sent me, they have my title and vehicle in their possessio... read more

Nicole N's profile image
Nicole N 
2 years ago

They upped my car insurance by $20 without letting me know and then their reason is The state of **** had a premium increase for all Auto Insurance policies. 

Business response:

Thank you for the opportunity to reply to your correspondence dated February 13, 2023. While we cannot share specific details in this public response, our Underwriting Department contacted the complainant on February 22. 2023, to address her concerns. We were unable to resolve this matter to the consumer's satisfaction, but we will review and consider new information if presented. Sincerely, Underwriting Department 1-800-782-8332 State Farm Mutual Automobile Insurance Company 

Lisa M's profile image
Lisa M 
2 years ago

State Farm is a horrible insurance I had a flood in my home that went from 3 floors and State Farm has not helped at all. Their lying saying that they paid me for the damages but they haven't. Every estimate I get State Farm deny it. I've been with them for over 20 years. I will be speaking to a lawyer about this. And they don't deserve a 1 rating. 

William H.'s profile image
William H. 
2 years ago

A driver insured by StateFarm crashed into my house on 09/21/2022 and as of today they have yet to offer any kind of settlement or any way for me to fix my house. They told me to provide them with an estimate and I had a company come out to do the estimate but they wouldn’t accept either of the estimates that were submitted. They sent someone out twice and still nothing has come of it. I shouldn’t have to obtain an attorney to get them to pay for the damages because my house did not jump out in front of their insured driver.... read more

Business response:

Anytime I speak with the claims adjuster she is extremely vague and will not offer any information about the situation nor does the try to help resolve the situation. She says the estimates that have been provided are not in detail enough but I can’t help the fact that they don’t like the estimate. She did send another company out for an estimate but nothing has come of it and she keeps saying she hasn’t received the estimate yet. I have explained to her that we have no running water in our kitchen and that the damages are g... read more

Frequently asked questions about Jim Gilmore - State Farm Insurance Agent

How is Jim Gilmore - State Farm Insurance Agent rated?

Jim Gilmore - State Farm Insurance Agent has a 1.2 star rating with 1,412 reviews. 

When is Jim Gilmore - State Farm Insurance Agent open?

Jim Gilmore - State Farm Insurance Agent is closed now. It will open tomorrow at 9:00 a.m. 

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