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Jim Gilmore - State Farm Insurance Agent
- Insurance
- Overland Park, KS
About this business
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location details
11009 Metcalf Ave, Overland Park, KS, 66210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst Customer Service Ever! I had to file a claim because my car was hit. It was not my fault yet State Farm treats customers horrible! Complete lack of communication then they would want me to jump as they snapped their finger to respond to their demands immediately. I was hung up on multiple times. I spent hours on the phone waiting on hold day after day. After 7 days I get a manager who just kept saying sorry… I asked for calls to be listen to and no response. He finally tells me I need a tier 2 specialist and he blind t... read more
We have had them for 30+ years no claims. When we had a small comprehensive for a smashed headlight it was frustrating and confusing to find out about their used part policy. Claims was very rude and condescending about the out of pocket we had to pay. Then we needed supplemental money to fix an electrical issue on dashboard related to the headlight circuit. They closed our claim and said it was not related because the repair shop indicated, and the shop/dealership said there was a recall on that part. THEY lied about it. Ou... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated January 26,2023. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 26, 2023, to address her concerns. We have reached a satisfactory resolution of this matter with the customer.
They’re no good, they don’t help you when you receive damages to your property they try to lowball you the best way they can. I didn’t realize how horrible they were until I received damages to my property and it’s been 5 months and I’m still waiting to get my damages repaired. I get a call jan 25,2023 stating they won’t cover the rot from the damage that occurred august 03,2022 due to them waiting so long to get things repaired so the wood is rotting away because of constant rain and snow.
I been with statefarm for 30yrs i have a roof issue and the adjuster that was sent out was rude and disrespectful. Told me he didnt know what caused issue and statefarm was not gonna cover it. When i asked for a explanation he told me it coulda been bird crap (really) so whats a person to do i feel like i been kicked to the curb is this what like a good neighbor statefarm isnt there.
Just....don't! I had the worse home insurance claim disaster with them. Literally rain and snow coming in through my roof, and they didn't send an agent to come access the damage, or provide any emergency funding. And just to top it off - even though I canceled my home insurance, they still managed to accidently charge me another whole year! I can't wait to finish my auto policy too, so I can finally be down with statefarm. 15 years of loyal service to state farm means nothing! Update - another month later and I still don’t ... read more
December 30, 2022 a rock hit my sunroof and shattered it. Today is January 25, 2023. The car has been fixed but State Farm is refusing to pay the estimate that was submitted. I have called numerous times to the claim center and each time they tell me it will be 2-5 longer. I am beyond frustrated. Repair shop will not release the car until State Farm pays up!! I would not recommend State Farm. I’m considering cancelling every policy with them.
We have been with State Farm for home, car, and personal items for over 51 years. We began with State Farm in Il. with car insurance in 1972 and homeowners since 1979. We moved to ** in 1991 and kept all our insurance with them. We have never had a homeowners claim until we had roof and wind damage occurring January 16, 2022, after the storm named IONA. Here it is over 50 years later, and State Farm is refusing to cover it claiming that the damage happened before January 16. This is the actual reply we got from the State Far... read more
All I wanted to do was consolidate my wife's State Farm policy and my SF policy to one agent, hers. My current agent in Minnetonka refused to honor my request, repeatedly ignored communications - even blocked my calls -and my wife's agent said he had to handle it...so I got a quote from *********** that saved me $600 a year. *********** notified them of the cancellation in December, I called the Minnetonka office to confirm, they did, then I got an upcoming billing notice for January, the Minnetonkaoffice in a phone call sai... read more
Beware of this crooked company. I hit a deer a month ago. I still have not received payment for my totalled vehicle. They offered me $5,000 below market value and I had to hire an appraiser. They then settled with me and I still have not received my payment check. Not a good neighbor. I have been insured with State Farm for over 30 years. Not any more.
Frequently asked questions about Jim Gilmore - State Farm Insurance Agent
How is Jim Gilmore - State Farm Insurance Agent rated?
Jim Gilmore - State Farm Insurance Agent has a 1.2 star rating with 1,412 reviews.
When is Jim Gilmore - State Farm Insurance Agent open?
Jim Gilmore - State Farm Insurance Agent is closed now. It will open tomorrow at 9:00 a.m.
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