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Jim Gilmore - State Farm Insurance Agent
- Insurance
- Overland Park, KS
About this business
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location details
11009 Metcalf Ave, Overland Park, KS, 66210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have had State Farm homeowners for 30+ years. Paid faithfully, never a late payment and no claims. Had a tree fall on my garage destroying 1/2 my roof and siding in 2021. I filed a claim and what transpired was 4 months of complete confusion, frustration and incompetence. I had to deal with one claims manager after another with each one not knowing what information the last one had. No response to my voicemails most days, and they refused to work with my longtime contractor. I finally got a small settlement to get 1/2 of m... read more
Business response:
January 25, 2023 Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Case Number: ***** To Whom It May Concern: State Farm Insurance Companies P.O. Box 2320 Bloomington, IL 61702-2320 Thank you for the opportunity to reply to your correspondence dated January 18, 2023. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 24, 2023, to address her concerns. We have reached a satisfactory resolution of this matter with the consumer. Sincerely, S... read more
I do not know Why State Farm has joined with *******. Switching to ******* has been a nightmare. A deer hit my car in December 2022. ****** is now "Investing" me for fruad. To start, they gave the appraiser the wrong address. The address where my car was towed is three hrs away from the correct address. So their argument was that there is no way anyone would tow my car 3 hrs away for $175. You are right! My car was towed 15 minutes away from the accident. an investigator asked me all of these weird questions im thinking tryi... read more
They made it easy to file a claim but don't honor their promises they make nor are they fair. I have a pending claim with them and was promised a similar or better car as a rental while I wait for my repair to be completed. They now want me to pay for the upgrade and want me in a sedan instead of a SUV altogether. wow! I drive a 2018 *** Yukon. That's very off from a sedan. I have a big family and need the extra seats. I called statefarm again today and they will not approve a SUV for me to drive that is similar. This is cau... read more
Business response:
January 25, 2023 State Farm Insurance Companies P.O. Box 2320 Bloomington, IL 61702-2320 Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Case Number: To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 17, 2023. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 17, 2023, to address his concerns. We were unable to resolve this matter to the consumer's satisfaction, but we will review and c... read more
I dropped them today. They canceled our son due to a 3 claims in 4 years. Fine. Then they cancelled us for not signing an exclusion to not let son drive our vehicles. He doesnt live with us and has never driven our trucks. Called them cancelled home and auto. Went to ***********. Saved $66 month on auto and $550 year on home. ***** State Farm and Jake.
We had a total loss house fire on December 12 2022. IF you can get ahold of someone they promise a call back that does not happen. As of today 1-15-2023 still no plan of action on settling the claim. No one returns calls. Definitely crappy customer service.
Terrible Terrible customer service, they want you to call around for an appointment for repairs after there insured hits your vehicle they want you to do all the work and especially Brooke ******* terrible service, terrible attitude and language towards someone not their customer Overall I would never get statefarm let alone I would never recommend it even if policies were $1 the service is terrible you wait 10 mins to speak to someone then they act like your helping you just throw you back in a queue I can go on for hours f... read more
I am in the midst of a claim currently. I was hit by an SUV going so fast that I was hurled into a parked car and now have a head injury, a neck sprain, and whiplash. State Farm has treated me like absolute crap. One of the first things my claims handler said was “You may be liable.” He never asked me what happened, never to a statement, didn’t ask about witness, didn’t ask the speed of the street, and still has not received the police report. Within a day or two, he assigned 100% liability to me while still not having my st... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated January 14, 2023. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 12, 2023, to address her concerns. We were unable to resolve this matter to the consumer's satisfaction, but we will review and consider new information if presented. Claims Department 1-800-State Farm (1-800-782-8332) State Farm Mutual Insurance Automobile Insurance Co
I spoke to State Farm in August 2022 3about my bill being lower. He advise me to have the good driving app in my car. He said I will get a discount on January 23. However my bill went up. I called customer service and they said there was an rate increase of 19% that is way to high Please advice
Agreed upon an auto quote, then two months later the monthly bill went up by $100+. They say I didn't submit documents. (Documentation they never asked for -- how was I to know what they needed?!) Deceptive and shady. Do not trust State Farm quotes; they do not honor them after you are roped in to a policy.
Frequently asked questions about Jim Gilmore - State Farm Insurance Agent
How is Jim Gilmore - State Farm Insurance Agent rated?
Jim Gilmore - State Farm Insurance Agent has a 1.2 star rating with 1,412 reviews.
When is Jim Gilmore - State Farm Insurance Agent open?
Jim Gilmore - State Farm Insurance Agent is closed now. It will open tomorrow at 9:00 a.m.
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