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Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
11009 Metcalf Ave, Overland Park, KS, 66210, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I had a pipe leak inbetween 2 parallel bathrooms on my second floor. There was clear damage to the ceiling below the bathroom and it took WEEKS for them to approve demo to the first bathroom (at this moment they still haven’t approved demo to the second bathroom which also has wet floor and walls). I have an open hole in my subfloor and in the ceiling below. There is exposed subfloor with splintered wood and work that can’t be done because my insurance adjuster DOES NOT answer her phone or ever return my voicemails. I chose ... read more
Was in an accident 12-15-2022, A Mexican national passed me on left shoulder of a 2 lane one way. He admitted fault, Yet State farm denied claim, I had to file on my policy. This company sucks
State Farm has been terrible with my auto claim. We had a deer total our vehicle in November. State Farm has done nothing appropriately and even tried blaming the auto body shop. Plain and simple they have dropped the ball. It has been a month and a week and we still do not have the money from the insurance. I am switching insurance companies after this. We always pay our insurances on time. This is very disappointing and pathetic.
Business response:
Thank you for the opportunity to reply to your correspondence dated December 29, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 6, 2023, to address his concerns. We have reached a satisfactory resolution of this matter with the consumer.
My son had an accident with a Geico driver. State Farm said my son was NOT at fault. Geico said their driver was only 20% at fault. I paid $500 for the deductible and $250 (20%) for the rental car. The accident happened in February 2022 almost 10 months ago. I still have not seen my money. State Farm is waiting for Geico to pay them before I get my money. What happened to pay the customer and go after Geico to pay them back? Instead I pay $450 a month for an insurance company that does not have my back. This is terrible busi... read more
I have had to make third-party auto insurance claims with 3 separate insurance companies over the past two years. Those companies were Progressive, Liberty Mutual, and State Farm. Without question, the experience with State Farm has been the worst. They are completely disorganized. You would think they would assign my claim to a person and provide that person's name, telephone, and email address so we can work together in resolving the claim, but no. They expect you to call their 800 number and wait on hold (for up to 45 min... read more
Business response:
Re: BBB Case Number: ***** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 5, 2023. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 9, 2023, to address her concerns. We were unable to resolve this matter to the consumer’s satisfaction, but we will review and consider new information if presented. Sincerely, WCCS Stewardship office Phone # 844-458-4300 State Farm Fire and Casualty Company
State farm is a scam. There were signs but someone referred them so I didn't listen. First he keep quoting my home below value. An independent appraiser came out and proved my house was worth what all other insurance companies were quoting. On 23rd my pipe froze and broke as a result we had to cut our water off because it floods our basement and leaks through the light switch. The CA called and told me water being off is not an emergency to go to the store and buy water and I will be ok. How is a family of 7 suppose to use w... read more
Do not depend non state farm to find and pay for a tow when you need it ( even thoughyou pay for it on your full coverage part of your policy), my vehicle disabled 9:30 pm on the 23rd and no one came for me even the courtesy left they promised it was 18degees and I could walk due to wild dogs in the area . I finally called the sheriff's department and it is now dec 26th and I've been all day on the phone on Christmas eve and the day after and they still have not picked up my vehicle . The told me to just get reimbursed. So I... read more
Car insurance - 1997 Subaru with 300K miles paying 400 for 6 months of minimum liability and the car is worth 2,500. I've paid its value in insurance almost 300% why does this law of mandatory car insurance even exist your entire business model is built off bribing politicians so you can rob the poor. I have been a good driver the entirety of my existence and you take my money time and time again and offer me nothing. Shame on you. State Farm has predatory practices for PIP(Personal Injury Protection) and UnderInsured covera... read more
I would not use State Farm Insurance if you paid me. After 30 years, three homes and multiple vehicle and life insurance policies we could not get them to replace our roof. We suffered a horrible storm in March 2022. All of our neighbors surrounding us have had their roofs replaced due to this storm. State Farm denied our claim. We have spent 8 months providing proof of damage and going through the motions to have State Farm turn their backs on us when we needed them the most. No words to express our disappointment and outra... read more
Business response:
Re: BBB Case Number: ***** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated December 29, 2022. While we cannot share specific details in this public response, our Claims Department has communicated with the complainant, and responded to her concerns. We were unable to resolve this matter to the consumer’s satisfaction, but we will review and consider new information if presented. Sincerely, Hail Reconciliation Unit 1-800-782-8332 State Farm Lloyds
Jim Gilmore - State Farm Insurance Agent has a 1.2 star rating with 1,412 reviews.
Jim Gilmore - State Farm Insurance Agent is closed now. It will open at 9:00 a.m.
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